Quote Originally Posted by Catnipthief View Post
The book is somewhere here but I honestly shouldn't have to go looking for it due to them screwing up, i'm a paying customer, I have kept up to date on all my payments and have never got in trouble with them so why should I now be punished?

There should be a way to autofix this, or at least figure out why we are getting the error code so we can just reactivate ourselves (since we kinda ... should be able to anyway :O)

The fact that they may be forcing us to call is an ultimate slap to the face to us in which it is basically saying "sorry guys, we don't know how to run our system even though we own it"
No ones being punished as much as it seems, just some glitch they over looked Several ways. It will be resolved but we should get something out of this for all this frustration. Like a lvl90 empy. Wep or sumthing not just a refund of the money spent to reactivate the shit.