A company that brags about having two million paying customers at $12.99 average, making roughly $25,980,000.00 a month. Yet somehow, we the consumers get a poor quality in customer service. I would love to see their bottom line at the end of the month. An honestly, its retarded to have maint. on your billing cycle. Hey SE, put it in the middle of the month? Still get that UCS - 5024 error. All the more reason to go play another game, thank you Square Enix.