UCS-5024 Not Resolved

[Kindra]

Hmm, maybe tonight i'll just try to use my laptop... out of curiousity... might need to be updated BUT if it allows me on... I don't care... at least I can update my info.

Tried that yesterday and it didn't work ; ;. Haven't tried it today though lol

[Brouther]

hey ur from sylph right

[zanosuz]

Well good morning....to the Moderator.

[Kindra]

hey ur from sylph right

Who are you asking?

[Ohji_Lunartail]

Hello everybody!

Again, I must ask for your understanding and patience while we review this matter and I can assure you that your concerns are being taken seriously.

Thanks to those to have provided detailed information regarding the errors and steps you have taken; this is valuable information that we can pass on.

-Senior Game Master Jhanaka
(Note: As I am not a Technical Support Moderator, further questions about what has happened may not be responded to by me; I am very sorry.)

Thank you Senior Game master Jhanaka for responding, hoping the info we have provided helps in fixing this problem thousands are facing. /bow

[Darton]

k got some interesting note, while I did try logging in on my none working account. when it say reactivate I put in my current working account information and got the 5024 error. I then logged into the current working account to make sure it hadn't met the same fate and it is working. So it would seem that the error is bound to go to the 5024 screen for some of us. That was on a windows XP and windows 7 machine. I would be curious if the people who are working are using a different operating system

[zanosuz]

k got some interesting note, while I did try logging in on my none working account. when it say reactivate I put in my current working account information and got the 5024 error. I then logged into the current working account to make sure it hadn't met the same fate and it is working. So it would seem that the error is bound to go to the 5024 screen for some of us. That was on a windows XP and windows 7 machine. I would be curious if the people who are working are using a different operating system

Windows Vista 32bit and 64bit, neither work.

[Moldtech]

k got some interesting note, while I did try logging in on my none working account. when it say reactivate I put in my current working account information and got the 5024 error. I then logged into the current working account to make sure it hadn't met the same fate and it is working. So it would seem that the error is bound to go to the 5024 screen for some of us. That was on a windows XP and windows 7 machine. I would be curious if the people who are working are using a different operating system

Yea, it's affecting 360 folks too

[Kindra]

I have windows 7 on my desk top Vista on the laptop. BF plays on Xbox. His is fine but i can't access mine on either comp or laptop. And i can't use Xbox since i don't have an xbox live thingy.

[Darton]

k well that throws out the idea it might be they fixed Windows Vista and assumed they fixed everything