UCS-5024 Not Resolved

[Shurtugal]

I was able to successfully click the Reactivate button and it went through. But the down side, when I click play, it still says I have no Content ID...... Total buzz kill.

[Anadosia]

Got up this morning for dynamis and an afternoon of playing only to find that my content ID has been canceled.(LM08) Try to reactivate and says its an invalid action UCS-5024. There's no way to tell SE about it since I can't even get that far. Tried the website, ID doesn't exist. I have been playing since 2005 and have poured tons of money in by way of fees,expansions, buying the PS2 hard drive, switching to PC, buying all the expansions all over again and my content ID has been closed/canceled?! I even tried making a new POL ID, it rejected my key code saying it doesn't exist.
Everything about this game is great until you have to call customer service and deal with a rude, condescending, unhelpful jerk on the other end of the line -.- I hope they recognize that this IS NOT FIXED so I don't have to call....

[Siryan]

The lack of a moderator reply or dev reply is very unsettling, it somewhat seems like they don't care.

Nothing pisses me more than when they say something is fixed when it's not. Their tech support really sucks.

[Anadosia]

Interesting tidbit here. I went here: https://secure.square-enix.com/accou...n?cont=account logged in and it said I wasn't registered and to choose my country. It shouldn't have said that at all. After, I went back to the POL log in screen in hopes of being able to get in this time. No dice. Might work for others though. It seems there is a bug connected to the ones who are using tokens.

[Gut]

Thanks for all the motivation to play Rift. way to run a business.

[Siryan]

I have 2 PlayOnline ID linked to the same Square/Enix Account using Token. 1st ID where my main character sits is not working while my other ID with alt character is.

I used this account to contact a GM to see if anything was being done. From what I was told, the issue is fixed. However, some people are still affected (which is not mentioned in their memo on FFXI website) and we will need to either Live Chat or call SE during their business hours from 9am to 6pm PDT.

Do they really care that much about their costumers....

[Scooter]

haha funny you say that im makin an account for it right now, funny they have 24/7 support bet they dont just sit here and ignore thier customers

[Talsit]

Same here. Mule works fine, mine reactivate... UCS-5024...

[Imoq]

Can't add anything useful, other than the fact I am still getting the same annoying UCS-5024 error message, as described here. Other two accounts with the same CC info, same token status, same computer, are logged in without trouble, but my main is having this problem.

Please fix it or at least acknowledge it on the first place?

[Niklz]

yea not gettin in.