UCS-5024 Not Resolved

[thinktank909]

Not working for me, still being blocked by UCS-5024

[Sunflower]

Same problem here... I agree, if a free month means deactivated accounts all over the place then pass.

[Mulch]

Still not fixed same problem here.

[crazyhorse]

still can't get on because ucs 5024 pia thought they fixed it

[zanosuz]

No Mods out there reading this? If you are can you at least let us know it's being looked into. They didn't fix the problem for many of us who CAN NOT log onto POL.

[Seitzer]

Even though Square-Enix posted that they have fixed this issue and that those people who were impacted must re-subscribe following the instructions here --> http://www.playonline.com/ff11us/pol...ews20583.shtml, the exact same error still occurs.

When I tried logging into my Play Online/FFXI Account around 12:30 PM Eastern Time to play FFXI, I received the exact same error message stating “PlayOnline services currently cannot be accessed because the selected PlayOnline Account has already been closed, or because service fees have not been paid. By reactivating your PlayOnline account, you will be able to access PlayOnline Services again. Reactivate PlayOnline Account? (LM-08)”.

When I click the “Reactivate Button”, I am taken to a Playonline logon screen where I enter my Playonline ID and Password and then I click the “Log In” button.

Immediately after I click the “Log In” button, I get “Error UCS-5024. Invalid process. Please exit the current application”.
At that point, I am unable to do anything more, except log off.

So the exact same problem is occurring even though Square-Enix claims that they fixed it via the web page --> http://www.playonline.com/ff11us/polnews/news20583

Also, if I try and log in via the PlayOnline membership information portion of the square-enix website at https://secure.square-enix.com/cisweb/app, I still get an error that says “PlayOnline services currently cannot be accessed because the selected PlayOnline account has already been closed, or because service fees have not been paid. By reactivating your PlayOnline account, you will be able to access PlayOnline services again. For more information, please log in to the PlayOnline Viewer. (LM-8)”.

And again, the only option available is to click the “Cancel” button and it takes me out of the environment.
Hopefully a moderator will weigh in on this issue and provide some kind of time line to getting this fixed.
The problem is still not fixed

[Dhamon]

What fix? SE's full of it. Same 5024 error, different day.

[Scooter]

This is such a joke, se support is crap at best, moderators dont answer, se doesnt know how to fix thier own error code, i get 2 days a week to play and then i get to deal with this. It's sad a company is run this way, if this was a jp problem it would have been fixed in 5 mins

[Grandlethal]

figured they would have a real fix by this morning but still getting the UCS-5024 invalid process error. I thought there was a way on this forum that you could tag something in a post to direct to a Dev... but can't find it anywhere. Maybe something like hey [NOC_EN] want to look at this thread and find a fix for this before you lose any more of an already dwindling playerbase?

[Catnipthief]

figured they would have a real fix by this morning but still getting the UCS-5024 invalid process error. I thought there was a way on this forum that you could tag something in a post to direct to a Dev... but can't find it anywhere. Maybe something like hey [NOC_EN] want to look at this thread and find a fix for this before you lose any more of an already dwindling playerbase?

The lack of a moderator reply or dev reply is very unsettling, it somewhat seems like they don't care.