Game quality dropping

[Dnimbus]

I am experiencing severe lag while playing ffxi, every time I log on my game it will lag and then blackout. I have to keep restarting over and over again, it has gotten so bad that I can't even play the game or finish any missions this has been going on for the entire year now. Currently I am stuck in a CS loop where the game crashes and when I restart I am in the CS all over again and I am stuck. I have been a loyal customer for many years and I expect to get what I am paying for, not frustration and headache from a product that is not delivering what it is suppose to do. Please remedy this on your end because I have tried everything suggested from your support line and nothing helps. The quality of the game has been declining at an alarming rate and it is not improving. Please fix this or refund me back the past 11 months since. Thank you

[Zarchery]

Which cutscene is it? If it's the cutscene in Kamihr Drifts where you try to get the key item to knock down reives, that's a Windower glitch and SE won't fix that (it's not their responsibility). You should be able to get the key item even if the game freezes during the cutscene. Or start without Windower.

[Dnimbus]

Its a ToAU CS called Finders Keepers, this is ridiculous I have stuck in this CS for the whole day. I don't use windower so I am not sure what else to do.

[Protey]

I am experiencing severe lag while playing ffxi, every time I log on my game it will lag and then blackout. I have to keep restarting over and over again, it has gotten so bad that I can't even play the game or finish any missions this has been going on for the entire year now. Currently I am stuck in a CS loop where the game crashes and when I restart I am in the CS all over again and I am stuck. I have been a loyal customer for many years and I expect to get what I am paying for, not frustration and headache from a product that is not delivering what it is suppose to do. Please remedy this on your end because I have tried everything suggested from your support line and nothing helps. The quality of the game has been declining at an alarming rate and it is not improving. Please fix this or refund me back the past 11 months since. Thank you

have you tried reinstalling the game? have you tried getting a new graphics card?

[Dnimbus]

I'm playing on a PS2 and i know most are going to say "there's your problem" but the point is I have never really had any problems with PS2 until recently and it is now getting worse. So any computer related advice although appreciated is irrelevant. I just want to be able to play the game that I'm paying for without the fear of being stuck in a CS without escape. I am know starting to think there is a bug in the CS I'm stuck in, it plays all the way through just fine but completely blacks out after the scene in the palace. Even when there is no lag in the game, please SE if you are reading this fix it.

[bungiefanNA]

I'm playing on a PS2 and i know most are going to say "there's your problem" but the point is I have never really had any problems with PS2 until recently and it is now getting worse. So any computer related advice although appreciated is irrelevant. I just want to be able to play the game that I'm paying for without the fear of being stuck in a CS without escape. I am know starting to think there is a bug in the CS I'm stuck in, it plays all the way through just fine but completely blacks out after the scene in the palace. Even when there is no lag in the game, please SE if you are reading this fix it.

PS2 has had various cutscenes that lock up and can't be passed since around when Abyssea was released. SE has done little to fix them. Some PS2 hackers out there have found the cause being something with the way SE changed packet handling when they started uncapping certain battlefield fights. It's not likely to be fixed, and the complaints about such issues have been big on the JP section of the forums. The solution is to log in on PC and view the cutscene, and then go back to playing on the console until the next cutscene you get that locks you up.

FYI, last I checked the download for the full Seekers Collection for PC is still up on the official site from the last Return to Vana'diel campaign. The computer you are posting from to this forum should be able to run it. Install that, log in, and view the CS, then go back to your PS2 if you really want.