My wife and I decided to do a world transfer last night to a more populated server after a lot of our friend have left the game. The game transferred her account and left me on the old server. On the SE management page is says that I am on the new server but it never transferred my actual account. Now I read in some places that you can contact a GM in game and they will manually take care of it but after 16 hours of trying I am wondering if that too is broken on my account(no GM response no message indicator that they are trying to contact me). So the question is is there a way to fix this? Do GMs even work in the game anymore? Is 16 hours a normal wait time for a GM response?