The responses they send the community reps here to supply crack me up. "Velkk are not friendly" lol.

Just admit it's a bug for christ sakes. They are being punished for checking to see if they could upgrade to 144- there was no further upgrades to the KI, so they should be left with the ones they have so they can repeat the content if they wish. It makes zero sense, and as usual, instead of apologizing and fixing the problem, SE gives the most ridiculously stupid responses the internet has ever seen. I feel bad for the community reps that are tasked with delivering such nonsense.

A bit off topic but I'm actually quite shocked that this was achieved. How are level 119 players able to beat content 23 levels above them? Even with the best gear in the game, no one should even be able to hit the mobs theoretically. Maybe the difficulty stops scaling after a certain point? I'd be very curious to know the alliance makeup and gear considerations. Already assuming 18 mythics, but other than that, what types of gear are able to lift players to 23 levels higher than they should be? lol