Error UCS-5024 (why can't i reactivate?!?!?!)

[Khiinroye]

I'm getting this too. My card didn't expire, and I've been using the card/renewed card since NA release. I guess the free month messed some stuff up. I guess we need to watch to make sure that they don't charge for April because of this.

[Winsor]

This is bullcrap at this point... They can have a 2 hour emergency maint. to update beseiged records but this goes on untouched.

[Dmanvalefor]

I am having the same issue. I know that there is things that happen but seriously there needs to be a tech center open on the weekend. I work 50 hours a week and am a full time student. I enjoy looking for to my weekends and relaxing on ffxi. This is a load of crap!

[Myrrh]

I too have had my account closed due to unpaid fees yet I just put 600 dollars on my visa. Good to know SE can handle the loss of a free month by banning everyone.

[Etain]

So...I too went to log in today only to find that I also had my ID's deactivated. I too have account pay off of the same card as my husband. He is playing currently and I can't. Now to make matters worse. My playonline password that I can use to log into my membership info on the actualy POL site will not let me log in on the POL screen in the game! Anybody else having this issue?

I am extremely peeved!!!

[Darrius]

Has anyone tried to go to the playonline site and check their membership activities through that. I just checked mine and it seems like SE canceled and reactivated my content ID's today (4/2/2011). A friend of mine with the same issue that has been described here checked his membership activities on the site and they had not reactivated his IDs. I don't know if this information will help but it seems to be the root of the problem.

[Slackerx]

Just figured I would add my input. My character was logged on early this morning when I got home from work, played for a little while and went to sleep. When I got up around 9 EST I had been logged out (Lost connection to FFXI Server.) I went ahead and clicked reconnect, and it did, to POL. So I went to the top page to log back in and it stated that I had no active content IDs. So I went in to reactivate them, and got this error. I am able to shut POL down completely and log back in just fine, except that it is reading that I have no Content IDs. I have tried several times, and still getting the error. I have not been presented with any payment screens or asked to input any payment information. I have a card on file, but to my understanding, though the funds are definitely available, it was not supposed to be charged this month.

[Niklz]

Has anyone tried to go to the playonline site and check their membership activities through that

*goes to the POL site, enters his information*

PlayOnline services currently cannot be accessed because the selected PlayOnline account has already been closed, or because service fees have not been paid. By reactivating your PlayOnline account, you will be able to access PlayOnline services again. For more information, please log in to the PlayOnline Viewer.

(LM-8)

...and we all know what happens when one tries to log onto the PlayOnline viewer.

[Windfist]

So far on my research on to what is going on my content ID like others was canceled for March 31,2011 during maintence. Those not having a problem have a reactivated status for April 1st 2011, this is located in the membership information tab on Playonline main page top right corner. (Must log in to see) My Content ID was not reactivated, and has not been touched since Jan. 15 2011. I believe the canceling/reactivating was a quick fix from having to make the system not charge us for April and it caused problems... Normally when you have an billing issue you have to wait hours after everything has been billed and closed and resubmitted before this normally would clear up so best thing is to find something to else to do.... sadly like I myself am about to do...

[Komori]

Just figured I would add my input. My character was logged on early this morning when I got home from work, played for a little while and went to sleep. When I got up around 9 EST I had been logged out (Lost connection to FFXI Server.) I went ahead and clicked reconnect, and it did, to POL. So I went to the top page to log back in and it stated that I had no active content IDs. So I went in to reactivate them, and got this error. I am able to shut POL down completely and log back in just fine, except that it is reading that I have no Content IDs. I have tried several times, and still getting the error. I have not been presented with any payment screens or asked to input any payment information. I have a card on file, but to my understanding, though the funds are definitely available, it was not supposed to be charged this month.

This is the exact thing happening to me. SE NEVER try and give us something for free again.