Error UCS-5024 (why can't i reactivate?!?!?!)

[Slackerx]

Wow. Really, SE? The absolute best solution you could figure out was to ignore upward of 8000 posts, and neither do or even say a single word? Do you even care about the millions of dollars in revenue you will lose when half of your NA players quit? Especially after the hit you just took from the crisis? And what about the lawsuits that can arise from charging people for a service that you no longer offer? Nothing at all, eh? Well, I guess we will all just have to accept that you guys are planning on running your company into the ground, and get together with our attorneys and figure out how much you owe us. Thanks for doing this after I was finally convinced to end my 2 year break from the game. Other than today (my day off) I am not going to be able to have any longer length of time to level or complete lengthy endgame quests for awhile. Needless to say, I am rather upset and outraged that a company the size of yours is unable to deal with even the most minor customer complaints, let alone hundreds of broken contracts.

Not a single customer support employee, in your entire firm, has 30 seconds to even attempt to save you some face by at least acknowledging the existance of the people who pay your salary? (And do not get anything in return, clearly.)

[Kindra]

there is only 263 people on Alexander.... wow they really fail this week

there are 837 on Alexander atm lol. Uneac's account is working and i am talking to a few friends lol. Want me to tell anyone anything for you Kraatos?

[Abadacchus]

I logged on fine with my brother's account, I'm not sure mine happens to be not working. I called my credit card company, nothing amiss with them. A little over 800 people currently on Titan. I'm going to try to log in and reactivate or whatever it wants me to do here in about 15 minutes when the Phase 2 of maint is done.

[Moldtech]

Nice, "April is free" as my account is deactivated right now for a lack of funds on my payment information. There are funds on my card, it's the same card I have reserved just to pay for FFXI and it's never comprimised, and now I'll be paying for April when I activate my account via the same method you use to double charge your customers. Way to still get your money SE. Well, I shouldn't really say that either because you fail hard at even making POL work correctly "durhur" to you I say! Ya know, I feel for your people but when ya do stupid crap like this it makes me really not give a shit about you.

[thedavid]

same error... i didn't realize me card expired in march and i got a new one but never changed it... fixed when they asked now i can't get in.. and of course you can't talk to anyone until monday..

[Abadacchus]

Still unable to log in, same "account has been closed or service fees not paid" message (LM-08), then when I select Reactivate and enter my information UCS-5024 invalid process. I take this to mean maint still isn't done or they've had some kind of strange complication with it.

I guess on the upside I'll get my paper done a few days before its due... hopefully things will be straightened out by tonight but without customer support, or really any word from SE, who knows? How many people over the years have had issues that just happen to fall outside of SE's service hours? I'll tell you, too many damn people for how good of a game this is. If I've been pissed when I die to NMs or waiting for NMs to spawn for countless hours, it's nothing compared to how frustrating it is not to be able to log into the game itself when you've consistently kept with payments, let alone been given a "free month" and not be able to log in. Guess I'll check back in a few hours. Until then...

CATCH 'EM ALL POKEMANZ!!!!

[Lhomme]

Still unable to log in, same "account has been closed or service fees not paid" message (LM-08), then when I select Reactivate and enter my information UCS-5024 invalid process. I take this to mean maint still isn't done or they've had some kind of strange complication with it.

I guess on the upside I'll get my paper done a few days before its due... hopefully things will be straightened out by tonight but without customer support, or really any word from SE, who knows? How many people over the years have had issues that just happen to fall outside of SE's service hours? I'll tell you, too many damn people for how good of a game this is. If I've been pissed when I die to NMs or waiting for NMs to spawn for countless hours, it's nothing compared to how frustrating it is not to be able to log into the game itself when you've consistently kept with payments, let alone been given a "free month" and not be able to log in. Guess I'll check back in a few hours. Until then...

CATCH 'EM ALL POKEMANZ!!!!

Relax Abad

[Abadacchus]

A wild Lhommedeaux appears! :O

Or however you spell your damn name lol. You having trouble logging in too?

[Shamusde]

Guess I'm glad to see I'm not the only one with this issue. I'm sure they will eventually resolve it, but yeah I feel for everyone who normally plays on the weekends.

[Lhomme]

A wild Lhommedeaux appears! :O

Or however you spell your damn name lol. You having trouble logging in too?

Yea, I can't get online. I guess no Abyssea tonight