Error UCS-5024 (why can't i reactivate?!?!?!)

[archerj]

I am having the same problem. Where is SE on the weekends when people are playing..We need support 24/7. I'm paying to not be able to play. Not a happy camper here.

[ariez]

It is saying the same thing about my account but my wifes account is payed with same card and she is logged in playing away while I sit over here ; ;... SE is retarded!

[Dhamon]

Ok, This f'n blows. Everyone seems to be having the same problems. Apparently we're not gonna be able to log in until they have fixed their sever problems. With everything else going on there, like having to run on a limited energy supply. This problem may take longer to fix then us players are gonna like. So if they do get it fixed soon... fine. If not then I believe they, once again, owe us a lil payback for the lack of playing time.

[ivyka]

I too am geting this well my husbend plays thanks SE.
It never said nothing about no money on accout just kicked my ID
i go to reactivate id get error i then go back to pol main page to service & support and get error there. This is not the week to do this SE if you know what i mean

my husbend can go into the service & support area just fine.

[Grandlethal]

I have the exact same problem. Both my wife and daughters character's are on the same card and processed fine, but my main gets bumped. We have made no changes to characters/accounts last month, and there is over $2000 on the card I use. I love that these things always happen on the weekend... can't contact anyone and likely no one that can fix the issue is looking at these forums. The downtime from last month was almost enough to make me quit... this might just be the final nail in the coffin. I love the game, but piss poor customer service and billing issues are things that should NEVER be an issue for a game like this.

[Komori]

Very much the same. ):

[Hoida]

It has happened to two of my freinds last night and me as well. SE messed something up last night during the maintence. It is not the fact the error has happened on purpose. They must have do something. I got kicked off my main. Got on my mules and then got kicked off again. I'm at my freinds house and he was able to keep playing. He called a GM and they just sent him a message. I'm pretty sure SE won't take care of it until Monday. Let just hope they give us something for this or at least gove us some payment for it.

[Dmanvalefor]

I am having the same issue. I know that there is things that happen but seriously there needs to be a tech center open on the weekend. I work 50 hours a week and am a full time student. I enjoy looking for to my weekends and relaxing on ffxi. This is a load of crap!

[Slackerx]

Wow. Really, SE? The absolute best solution you could figure out was to ignore upward of 8000 posts, and neither do or even say a single word? Do you even care about the millions of dollars in revenue you will lose when half of your NA players quit? Especially after the hit you just took from the crisis? And what about the lawsuits that can arise from charging people for a service that you no longer offer? Nothing at all, eh? Well, I guess we will all just have to accept that you guys are planning on running your company into the ground, and get together with our attorneys and figure out how much you owe us. Thanks for doing this after I was finally convinced to end my 2 year break from the game. Other than today (my day off) I am not going to be able to have any longer length of time to level or complete lengthy endgame quests for awhile. Needless to say, I am rather upset and outraged that a company the size of yours is unable to deal with even the most minor customer complaints, let alone hundreds of broken contracts.

Not a single customer support employee, in your entire firm, has 30 seconds to even attempt to save you some face by at least acknowledging the existance of the people who pay your salary? (And do not get anything in return, clearly.)

[TheCow84]

ok its way past 3:00 PDT, how long till server is back up. Still cant reactivate content ID. {[Help Me Out!]}