Error UCS-5024 (why can't i reactivate?!?!?!)

[Gizella]

thank you for the reply!

[Lordthom]

You can't reactivate because SE doesn't give a damn about their clients.

[crazyhorse]

yes its all systems im on ps2/ps3

[Printmaker]

Just got mine working! Yaya Monday morning I was worried I was gonna have to sit on hold for an hour.

[Nillvast]

Hi everyone,

First off we thank you for your patience as we are currently investigating this issue. Unfortunately we do not have a resolution at this time but are working diligently for one. Our support center is also experiencing high wait times because of this issue. Once we have additional information regarding this an official announcement will be made.

Once again, we thank you for your patience.

[Blitzer]

The temp fix did not correct anything for me, still the same scenario, log into playonline >> reactivate acount >> enter playonline ID & password >> Error UCS-5024 and kicked back to playonline login screen. Thank you for keeping us updated on any progress. I just wanted to make sure SE still knows the problem is not corrected for everyone.

[Buibird]

Hugs all! Ramuh here, which may collapse without me, lol. I too got deactivated and UCS-5024 still won't let me play. Husabnd and I are 2 accts on same pmt method, using pc's, although we have ffxi on anything that moves. He is fine and gets 1 month free, my account is deactivated and it's been 4 days now. Yes, i'm upset, but I understand they are going thru tons of problems. I think they need to shut down the over protective pmt system and reboot, as it kicked mostly 2nd accts char's, and yes i use a security tag, so i'm still down. Please if ya'll hear any solution, post it clearly, i'll be watching between real life afk's

[Blitzer]

I have no security token and I can't log in either still... so I don't think that's the issue...

[Blitzer]

5 days and counting... still no login.....

[Gushazan]

I'm scared to even try logging on.