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  1. #1
    Player
    Join Date
    Apr 2011
    Location
    Windurst/Sylph
    Posts
    10

    Error UCS-5024 (why can't i reactivate?!?!?!)

    ok, im extremely mad. i work a lot and look forward to my days off to play...and i cant today?!?!?!? i was just playing it late last night and woke up to a message saying that i didnt pay. 1st of all, i thought they were paying this month due to the servers being down due to the unfortunate disasters in japan? also, i didnt change my credit card info, nor is it lacking funds or anything like that. i log in and then it gives me the option to 'Reactivate' or 'Logout' i obviously choose reactivate. it takes me to a brownish screen with 2 boxes to fill out. Playonline ID and Password. when i fill those out, the Error UCS-5024 screen pops up and says:
    Invalid process. Please exit the current application.
    i next choose 'Done' (the only option) and it brings me back to the login screens where i type member passwords and security token stuff, and then this process loops.
    WTF?!?!?!?!?!!?!?!?!? i just wanted to enjoy a relaxing day off, playing my game. grrr. to make matters worse, i cant even call SE because it's the weekend!!
    WHY DOES IT SAY ITS CANCELLED/SUSPENDED DUE TO UNPAID FEES?!?!? I HAVE THE MONEY AND THEEEEEY SAID THEY WERE GONNA PAY IT THIS MONTH!!! did they screw up while 'waving' this month's fee?? trying to say i didnt pay??? im extremely mad at this game and company.....
    (0)

  2. #2
    Player Fearforever's Avatar
    Join Date
    Mar 2011
    Posts
    77
    Character
    Fearforever
    World
    Fenrir
    Main Class
    NIN Lv 90
    1: You cant reactivate yet because the POL Info servers are down (Read the maint forum)
    2: You ONLY get April free if you paid for March, if you reactivated or added characters in the middle of march you pay for those IN April + the April fee's for them there self.

    So if you brought a new char / expansion / reactivated in March you probably didnt have money in the account
    (0)

  3. #3
    Player
    Join Date
    Apr 2011
    Location
    Windurst/Sylph
    Posts
    10
    none of those things apply to me (i haven't reactivated or purchased anything for my account in months) and i have $2000+ in the account it comes from regardless.
    (0)

  4. #4
    Player
    Join Date
    Apr 2011
    Location
    Windurst/Sylph
    Posts
    10
    i also didnt notice registration servers being down. i couldn't get that far on PO. lol. im still baffled at how/why it even said this message to begin with....
    (0)

  5. #5
    Player Catnipthief's Avatar
    Join Date
    Apr 2011
    Posts
    70
    Character
    Catnipthief
    World
    Leviathan
    Main Class
    NIN Lv 90
    It's a bug.

    I really bad bug.
    (0)

  6. #6
    Player chillz's Avatar
    Join Date
    Apr 2011
    Location
    windy/cerberus
    Posts
    3
    Im having exact same problem Server maint. is over its not that dont think i can get this dealt with til monday
    (0)

  7. #7
    Player
    Join Date
    Apr 2011
    Posts
    3
    your relply is half right-
    the reason you can't reactivate account now is because of server maintenance.
    However i was charged and i did not make any changes on account last month and paid - so no free month for me - why?

    BTW it is par the course for SE to have server maintenace on same time of billing cycle.
    (0)

  8. #8
    Player
    Join Date
    Apr 2011
    Location
    Windurst/Sylph
    Posts
    10
    huh???! what do u mean??
    (0)

  9. #9
    Player
    Join Date
    Apr 2011
    Posts
    4
    I'm having the same problem was up late last night now says i don't have content ID's...pretty lame
    (0)

  10. #10
    Player
    Join Date
    Apr 2011
    Posts
    4
    Error UCS-5024 sucks...
    (0)

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