FFXi.dll reporting as virus

[Mike_]

Since the most recent update, Symantec antivirus has started reporting FFXi.dll, in my 'C:\Program Files (x86)\PlayOnline\SquareEnix\FINAL FANTASY XI' folder, as a Trojan.Gen.SMH.2 virus. I deleted the file, and began to fix my installation. While getting a new FFXi.dll, Symantec reported that FFXi.dll.tmp2 was also a virus. I undid the action, but why would my antivirus be reporting that it contains properties that of a trojan virus? I have tried another computer, to make sure this one was not infected but I got the same result. Thanks!

[Malthar]

It's a false positive. You have to write Symantec for them to exclude the .dll.

[Draylo]

My Symantec was doing this too.

[Malthar]

Mine did it a long time ago. Yo have to turn off symantec if you want to play.
And no I wasn't hacking you, Dray. Or maybe I was... lol

[Byrth]

Somewhat depressing, but this typically happens when a very low number of Symantec users have the same form of the dll installed.

[Raydeus]

Can you whitelist it? Most Antivirus allow you to add programs as exceptions while they fix the issue.

[Malthar]

Symantec has no whitelist. x.x

[Draylo]

Nope you can't add anything to a whitelist for it... So I just had to disable it, don't hack me Malthar.

[YosemiteYogorockBlondelle]

Nope you can't add anything to a whitelist for it... So I just had to disable it, don't hack me Malthar.

First off Hello, Daylo!!

If you mean for norton to ignore a file you have to search for it and set norton to exclude it in its searches and basically it's the only type of whitelist i know of that notion can possibly have to not remove or quarantine those files.

[BobbinT]

Apparently my game runs fine despite SAV keep popping about the trojan.