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  1. #1
    Player Equil2's Avatar
    Join Date
    Jan 2013
    Posts
    8
    Character
    Mythrah
    World
    Asura
    Main Class
    THF Lv 13

    Error Code 401 for the duration of Discount Campaign

    So Tried to server transfer while the campaign was on and I kept getting Error code 401.

    SE was aware of this problem -->
    Updates
    Nov. 20, 2014 03:35 [PST] From: FINAL FANTASY XI
    Registration Info Server Technical Difficulties (Nov. 20)

    Currently, our business settlement agency is experiencing technical difficulties for the services listed below where certain transactions made by credit cards and debit cards on the Square Enix Account Management System may result in an error. Should you encounter an error, please wait awhile and try again. We will provide an update as soon as there is any change in the situation.

    - Registration of credit card information
    - Purchase of Square Enix Crysta
    - Purchase of Security Token
    - Purchase/cancellation/restoration of content ID
    - Application for World Transfer Service
    - Purchase of add-on story content

    We apologize for any inconvenience and thank you for your patience.

    [Date & Time]
    Nov. 18, 2014 from 21:55 (PST)

    [Details]
    Performing the following transactions using credit cards and debit cards may result in an error.
    - Registration of credit card information
    - Purchase of Square Enix Crysta
    - Purchase of Security Token
    - Purchase/cancellation/restoration of content ID
    - Application for World Transfer Service
    - Purchase of add-on story content

    [Affected Service]
    - Square Enix Account Management System

    Then soon as the campaign is over. It works!
    So i try speaking to customer support through there chat and they say that all services are none refundable and basicly To bad so sad.
    Thanx S.E 11 years of faithful payments and you screw us over.
    (2)

  2. #2
    Player Kuroganashi's Avatar
    Join Date
    Mar 2011
    Location
    Bismark
    Posts
    154
    Character
    Kuroganashi
    World
    Bismarck
    Main Class
    BLU Lv 99
    not only that, but also when you try to Pay for Crysta or Register a Credit / Debit Card it gives you ERROR CODE: 401 or 601

    I posted a Thread about it too..........

    http://forum.square-enix.com/ffxi/th...111#post533111

    Been Faithful to SEI for 11 years and now they are doing such thing with payment that it makes me sad.
    (1)