No Content ID?

[Khiinroye]

Since the issue is not resolved and we can't post on their status page, here are some step-by-step pictures of what's we're seeing. This shows what the problem we're running into looks like for us.

Following the steps provided to us:

STEP 1

[Resubscribing to PlayOnline]
Logging into PlayOnline with a cancelled PlayOnline ID will bring up the PlayOnline ID reactivation screen.
Follow the instructions presented at this screen.

We try to log on as normal, but are met with the message to reactivate:

Click for image

We click reactivate, and this screen appears:

Click for image

We enter the account info (not shown for obvious reasons), and get this message:

Click for image

STEP 1 says to follow the instructions on the screen, but those instructions are simply to close the application.

Hopefully the support team sees this post and can get something out of it.

[Ariane]

Since the issue is not resolved and we can't post on their status page, here are some step-by-step pictures of what's we're seeing. This shows what the problem we're running into looks like for us.

Following the steps provided to us:

STEP 1

We try to log on as normal, but are met with the message to reactivate:

Click for image

We click reactivate, and this screen appears:

Click for image

We enter the account info (not shown for obvious reasons), and get this message:

Click for image

STEP 1 says to follow the instructions on the screen, but those instructions are simply to close the application.

Hopefully the support team sees this post and can get something out of it.

I am getting the exact same thing on a friend's account right now. We both use the same credit card (and my account works fine), but have different SE IDs. We have tested this from Windows Vista and XP. He also has a security token. I hope SE can take this detailed info and use it to help resolve things.