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Thread: No Content ID?

  1. #341
    Player Javelin's Avatar
    Join Date
    Mar 2011
    Location
    San d'Oria
    Posts
    14
    Character
    Javelinx
    World
    Odin
    Main Class
    BLM Lv 95
    Quote Originally Posted by Schultz View Post
    Still putting it down to unpaid fees, which in turn people jumped up calling SE out when in fact it was actually the pot calling the kettle black. -- Just my 2c.
    Dumbest thing I've heard/read all weekend, I'm having the same issue, and haven't missed a bill in years, my debit card hasn't expired and there is well enough money in my bank account to pay the bill for ffxi, they just happen to be having some sort of issue caused by the recent registration server maintenance (which they idiotically like to coincide with the billing cycle so that if their is an issue then people lose service). I assure you that had they not already given a free month of service, this incident alone would warrant a refund for the month, as services paid for have not been rendered.
    (0)

  2. #342
    Player
    Join Date
    Mar 2011
    Location
    Sandy
    Posts
    4
    Stop it SE, we're not moving to 14.
    (3)
    Soracloud Ramuh Beastmaster MonstersInc.

  3. #343
    Support Rep Nillvast's Avatar
    Join Date
    Mar 2011
    Posts
    33
    Hi everyone,

    Let us first apologize for any inconvenience anyone has experienced. Normally, one’s PlayOnline account and Content IDs will automatically be canceled if the registered form of payment has either expired or declined our attempt to charge any incurred fees. To resolve this, a valid and supported form of payment simply needs to be registered. Once a valid form of payment is registered, the PlayOnline Account can be reactivated in addition to the Content IDs. Now we are currently investigating this issue as it might be related to the separate announcement regarding other customers experiencing the “UCS-5024” error. Our support center is also experiencing high wait times because of this issue. Once we have additional information regarding this an official announcement will be made.

    If you haven’t already, please review our announcement regarding PlayOnline accounts being canceled using the link below.
    http://www.playonline.com/ff11us/pol...ews20583.shtml
    (0)

  4. #344
    Player Shebakeya's Avatar
    Join Date
    Apr 2011
    Posts
    6
    ah so its not me! Thought what I was putting right password how else did I get passed pol. lol Glad its not me I took a Long Break was going to come back last month but my system died on me stupid thing lmao. So now i'm on windows thought I was screwing something up but glad I didnt whew!
    (0)

  5. #345
    Player Buibird's Avatar
    Join Date
    Apr 2011
    Posts
    4
    Character
    Buibird
    World
    Bahamut
    Main Class
    NIN Lv 99
    Hugs to everyone from Ramuh and Texas! Yep USC-5024 won't let me thru after 4 days now, 2 accts same pmt method with security tags on pc's, husband is fine, my acct got deactivated with no way to "fix it" as of this min. Hopefully soon they'll reboot pmt system or something to reactivate everyone at once, then they can filter out the bad guys later I'm upset but patient, I understand they already have tons to deal with. If anyone finds a solution for us, put it up fast, so FFXI Doesnt collapse without us. Need a Chocobo ride between real life tons of work, too.
    (0)

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