No Content ID?

[Chrianna]

When I went to the PlayOnLine website and tried to log in there, same run around - "your account as been canceled etc. you must re-activate through the viewer" - which of course still doesn't work at all either.

[Flux]

I don't get why my mule was made my main though. XD ($12.95 for my mule, and $1.00 for my mains!)

huh, weird?!

[Kindra]

Update: I managed to reactivate my POL account( that was the first task) but it didn't leave out the fact that I had to reactivate my content IDs. I had to update my payment information and select the characters to reactivate.

I figured to just activate my main and my one mule i use the most for now. It was like there was a whole system reset... but I'm not sure what to make of this. Can I have a "official spokes-person" comment on this?

How did you get past the error?

[Earnie]

i have lost my content i.d they say due to no money but i wasnt kicked out of the game so wots going on????

[Gushazan]

Well at least I can log on here. Yesterday I couldn't. Go figure.

[Catnipthief]

Still no word from a dev or a mod?

How ridiculous.

What's the point of a FORUM if you do not check it to make sure your customer base is SATISFIED.

I really really hope they have a GOOD explanation for this INEXCUSABLE LACK OF UPDATES ON THE SITUATION.

[Powder]

I refer you to this response I don't see it in here or missed it so just in case.
http://forum.square-enix.com/ffxi/th...Resolved/page7
Scroll down to the last response.

[Ariane]

Since the issue is not resolved and we can't post on their status page, here are some step-by-step pictures of what's we're seeing. This shows what the problem we're running into looks like for us.

Following the steps provided to us:

STEP 1

We try to log on as normal, but are met with the message to reactivate:

Click for image

We click reactivate, and this screen appears:

Click for image

We enter the account info (not shown for obvious reasons), and get this message:

Click for image

STEP 1 says to follow the instructions on the screen, but those instructions are simply to close the application.

Hopefully the support team sees this post and can get something out of it.

I am getting the exact same thing on a friend's account right now. We both use the same credit card (and my account works fine), but have different SE IDs. We have tested this from Windows Vista and XP. He also has a security token. I hope SE can take this detailed info and use it to help resolve things.

[Gushazan]

Well, there goes the weekend. I'm sure this problem will be fixed by tomorrow...hopefully. I'm sure the problem is that the right people aren't around on the weekends.

[Silverburst00]

When I try to update my card info it tells me i cannot use that card please try another card, even though it's the same card on file that SE billed for February and March, yay city