No Content ID?

[Kindra]

There doesn't seem to be a common factor xbobx. Any way I still can't reactivate due to USC-5024.

[Flux]

I don't know why I was "so lucky" with this trick. I hope the auto-prompt-reactivate "fix" helped more than just me with 5024...

[Flux]

new post here by NOC_EN may be useful...

http://forum.square-enix.com/ffxi/th...s-%28Apr.-2%29

[Siiri]

new post here by NOC_EN may be useful...

http://forum.square-enix.com/ffxi/th...s-%28Apr.-2%29

It's not useful. Its the same info that has been out for hours. When people hit reactivate it immediately goes to an error code and you CANNOT in any way proceed, so the rest of the steps are totally invalid.

[Flux]

that sucks. This pretty much worked for me =(

[Tanag]

If they charge me and the game works, I'm fine with that. The last thing I ever want in the future is for them to attempt to give me a free month. $15 is nothing, they can keep it.

[Khiinroye]

Since the issue is not resolved and we can't post on their status page, here are some step-by-step pictures of what's we're seeing. This shows what the problem we're running into looks like for us.

Following the steps provided to us:

STEP 1

[Resubscribing to PlayOnline]
Logging into PlayOnline with a cancelled PlayOnline ID will bring up the PlayOnline ID reactivation screen.
Follow the instructions presented at this screen.

We try to log on as normal, but are met with the message to reactivate:

Click for image

We click reactivate, and this screen appears:

Click for image

We enter the account info (not shown for obvious reasons), and get this message:

Click for image

STEP 1 says to follow the instructions on the screen, but those instructions are simply to close the application.

Hopefully the support team sees this post and can get something out of it.

[Ariane]

Since the issue is not resolved and we can't post on their status page, here are some step-by-step pictures of what's we're seeing. This shows what the problem we're running into looks like for us.

Following the steps provided to us:

STEP 1

We try to log on as normal, but are met with the message to reactivate:

Click for image

We click reactivate, and this screen appears:

Click for image

We enter the account info (not shown for obvious reasons), and get this message:

Click for image

STEP 1 says to follow the instructions on the screen, but those instructions are simply to close the application.

Hopefully the support team sees this post and can get something out of it.

I am getting the exact same thing on a friend's account right now. We both use the same credit card (and my account works fine), but have different SE IDs. We have tested this from Windows Vista and XP. He also has a security token. I hope SE can take this detailed info and use it to help resolve things.

[Flux]

@Khiinroye do you have a security token?

idk if this means anything regarding log in to the registration server and validation server side? (different servers for log in validations for accounts minus security tokens verses accounts with security tokens)

I never encountered the 5024 error after the first PoL log in after reactivation auto-prompt option. After entering my PoL ID and password, I was prompted to enter the Square Enix ID, SE password and one-time-password.

Successfully, I can't explain...

[Catnipthief]

@Khiinroye do you have a security token?

idk if this means anything regarding log in to the registration server and validation server side? (different servers for log in validations for accounts minus security tokens verses accounts with security tokens)

I never encountered the 5024 error after the first PoL log in after reactivation auto-prompt option. After entering my PoL ID and password. I was prompted to enter the Square Enix ID, SE password and one-time-password.

Successfully, I can't explain...

This just baffles me more then, if you were able to get past that then it only seems to be isolated to certain accounts only, which is pure garbage.

Please SE don't give us free stuff again...