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[Shadobi]

Hello Everyone,

Thanks for bringing this matter to our attention and I'm really sorry we did not reply back sooner.

While we do not have a timeline on when you'll be able to get back in and play, I can tell you we are reviewing this matter. While I do not like to be vague, we are going to ask for your patience for a bit longer. Rest assured, you have not been ignored. However we had to gather certain information prior to making a post.

We hope to get you back playing soon.

Thanks again!

-Senior Game Master Jhanaka
(Note: As I am not a Technical Support Moderator, further questions about what has happened may not be responded to by me; I am very sorry.)

Thank you very much for a response. (bow)

[johnblk73]

Hello Everyone,

Thanks for bringing this matter to our attention and I'm really sorry we did not reply back sooner.

While we do not have a timeline on when you'll be able to get back in and play, I can tell you we are reviewing this matter. While I do not like to be vague, we are going to ask for your patience for a bit longer. Rest assured, you have not been ignored. However we had to gather certain information prior to making a post.

We hope to get you back playing soon.

Thanks again!

-Senior Game Master Jhanaka
(Note: As I am not a Technical Support Moderator, further questions about what has happened may not be responded to by me; I am very sorry.)

In essence... They had to gather information to lets us know that .....they know there is a problem ....without gathering any information at all! lmao... which btw they could have done 12+ hours ago -.-

[Alhanelem]

In essence... They had to gather information to lets us know that .....they know there is a problem ....without gathering any information at all! lmao... which btw they could have done 12+ hours ago -.-

Remember that they have limited staff at work on the weekends.

[Kraatos]

Remember that they have limited staff at work on the weekends.

and if they did then they would be able to provide us with 24/7 customer service and they can not even do that.

[Runespider]

With the way most of you are getting so angry because you can't play the game for a little bit, they know you're too addicted to their game to take your threat seriously. You're not going anywhere, lol. You'll be back on the game within 2 seconds of this problem being fixed.

QFT, and they will magically forget this happend shortly after.

You guys are crazy, you got a free month and the game was only off for 2 weeks. You didn't get the free month cause they love you, you got it cause the service is having problems this month. You can't even complain you aren't getting the service you pay for cause you didn't.

Also keep in mind the staff here know as much as we do, they can only reply to us when SE in JP tell them something and give them the go ahead to actually post stuff. If they do anything else they would probably be fired.

There was a major disaster in Japan not long ago, where are all the high horse people riding in on their white steeds telling everyone this is only a game. They should of left the servers off for the full month, damn whiners.

[Kindra]

Ty Jhanaka for your response. Even if it is vague at least its something.

[Atigeve]

um runespider i did pay for it lol. look at the post above. i wasnt just charged once, not twice, but 3 times. 3 transactions in my account. so yes i did pay for it, x3

[Kindra]

/comfort Kraatos. I found a store called Pummels today and punched Uneac lol. You know kinda like punch buggies .

[Kraatos]

/comfort Kraatos. I found a store called Pummels today and punched Uneac lol. You know kinda like punch buggies .

lol dork!

[argustus]

how ever vague at least we know there working on it now, cross your fingers and get drunk and when the hang over is over maybe the game will work