No Content ID?

[Tanag]

Their billing system has never worked and is archaic as all hell. So I'm not really surprised.

Not having dynamic billing from the day you signed up is already ridiculous enough in and of itself, let along the other weird ass quirks and having to take the system down to even process the payments. It's just embarrassing a multi-million dollar corporation has systems like this, today's problems aside.

[LaydyGaga]

this is so terrible

my main is up and running fine...but my alt which i just completed leveling whm on yesterday wont let me do ANYTHING says no ID and won't even let me take to the content ID page....

how do you guys function as a business..... ijs why would you make the server unavailable on the day(s) where you would make the MOST money....

[Myrrh]

Well, I don't think anyone will be asking for a free month again after this.

[LaydyGaga]

SE's automated billing service is a problem

[Flux]

...like i said if this were my my comapny, id be receiving calls threatening law suits (im not kidding it has happened to me before) but somehow bc its SE everyone looks away...

This is grounds for a law suite. There had seriously better be an official response to this catastrophic problem very shortly. I can't even contact SE?! Who here has a law degree? Let's start something!

I'm deadly serious. Anyone here with international and contractual legal experience? I truly believe a class action law suite is the only way to get the attention we deserve. This is truly unacceptable.

I'd gladly pay legal fees over this nonsense any day.

[Kykusho]

The problem i have the most with this issue is that we have yet to at lease get an update, hell we don't even know for sure they know.

[Catnipthief]

The problem i have the most with this issue is that we have yet to at lease get an update, hell we don't even know for sure they know.

I would hope they know, these people are paid to sit on a forum and/or make sure their customers are happy, the fact that noone has replied or let us know that "Hey we're actively trying to figure out what's wrong" but nope, nothing. It's really getting on my nerve.

[Winsor]

They have no clue this is happening cause there is no way to contact them to let them know. Their lack of response validates that they don't know. they probably don't care either.

[Kavik]

I lose my content ID's almost every pay period, i am starting to get really annoyed since i have to keep money on a 2nd credit card in case it does this to my husband and i at the same time, then it wont let one of us reactivate either account for 24 hrs.

[Catnipthief]

They have no clue this is happening cause there is no way to contact them to let them know. Their lack of response validates that they don't know. they probably don't care either.

I would hope that someone has let them know, I mean the typical function of a forum is to keep tabs on your player base or fan base and to ensure that nothing is going wrong and to at least try to let people know what is going on should something happen.