Dev - Anyone from SE - Can we seriously please get a response to payment problems?

[Afania]

Hello,

I want to apologize for not being able to communicate this information to those of you facing payment issues sooner, but rest assured I've been keeping an eye on this thread.

I know how frustrating this may be for those of you who want to play, but are unable to due to the changes in our payment options. We assure you that we are working as swiftly as possible to add a PayPal payment option, and we ask for your continued patience as we work towards an exact implementation date for this service.

As soon as we have more details to share about additional payment methods, we will be sure to update all of you. Please hang in there just a bit longer!

Can we have some sort of game card option as well? It's more accessible than Paypal.

[BobbinT]

Can we have some sort of game card option as well? It's more accessible than Paypal.

Agreeing with this. XIV does have it. At least with XIV, I still have the option via that. But for XI, you're kinda stuck.

[Mnejing]

Can we have some sort of game card option as well? It's more accessible than Paypal.

There was rixty which I was paying for 3 other accounts but it was removed when Ultimate Pay was removed.

[BobbinT]

There was rixty which I was paying for 3 other accounts but it was removed when Ultimate Pay was removed.

Think what @Afania meant was the exclusive game time card like the 60 days time card that XIV produces, not the 3rd party game card.

[Jeanna]

Please have this fixed by the end of free week ;; you've had so much time to work on it already.

[Mnejing]

Think what @Afania meant was the exclusive game time card like the 60 days time card that XIV produces, not the 3rd party game card.

That would only work if you aren't planning to transfer servers or in 14's case rename characters, no extra retainers and etc.

[BobbinT]

That would only work if you aren't planning to transfer servers or in 14's case rename characters, no extra retainers and etc.

lol

You do realize that XI doesn't have cash shop, unlike the recent-added one in XIV. And neither does those additional services like retainers, fantasia, namingway, etc.

There's only world transfer service, but I don't think ppl like to move around them alot. ^^;

[Jeanna]

I went through an insane amount of trouble to go and get a different credit card that wasn't tied to my bank.

I either have some stupid, unreasonably long block on my accounts or something is seriously wrong with your system. Still get 401 while trying to buy crysta and 601 while trying to register.

Highly disappointing but looks like I am out for good at the end of free week if this isn't fixed

[Mnejing]

lol

You do realize that XI doesn't have cash shop, unlike the recent-added one in XIV. And neither does those additional services like retainers, fantasia, namingway, etc.

There's only world transfer service, but I don't think ppl like to move around them alot. ^^;

Point of the post was pointing out the obvious flaws in creating a time card, that's why the 3rd party game card option (UGC and Rixty) was better since it was converted into crysta rather than extending your sub.

[Angrymithra]

Do you know what really annoys me, my account runs out of crysta last night and obviously I get another 401 error as I have on two other accounts, however the free login campaign is still ongoing but it won't let me login so everyone who hasn't paid in ages gets a week free to play and I don't because my crysta ran out last night and your silly system won't let me top up and no free week for me either how nice.

This is two of my accounts locked out now one is coming up to two weeks the other went last night and another one is due on the 17'th it's on the same se id as one of the others who I can't add crysta too, so once again i'm going to loose another account.

This is beyond a joke now you have had months to sort this issue but you would rather mess your customers around and the reply in this thread is no help "give us a little more time" how much time is a little time a day, a week or another two months ? It shouldn't take more than one day to add paypal to your own website but no, why do i get the idea you're looking for a third party company to take it through again. If you insist on this third party crap please make sure they take some form of payment card such as ukash or the ones mentioned above because ultimate pay used to also block paypal payments, I really don't get why this is taking so long or why a company is pushing it's own customers away but bravo se bravo you really how outshined yourselves this time.