Yeah same here. I just finished chatting with them 10 mins or so ago. And they say its my banks fault. But how is it my banks fault with a brand new prepaid card being declined, when its not even part of my bank. This is terrible... But they says its all on my end. nothing wrong on their end. not even looking into similar cases or anything because i mentioned this was happening to many other players. And the reply was "We are looking into another form of payment in the future" so i have to wait possibly MONTHs before you guys get your shit together?! half my friends could stop playing by then -.- I miss out on many event s in said time... Limited items ect. Such BS.