I really hope this is dealt with soon. with these possible "Wait 24 hours or 7 days or 30 day lock outs" We are missing out on things with our friends, the new login event, the new trust from said login event along with the halloween event. As these are time limited and only happen once or once a year. Its kinda unfair. This also happened to my friend trying to reactivate his XIV account. so its happenng to both games. Its very upsetting to us that really enjoy the game and love doing events. Please do something about this Quickly. as in a week at the longest. taking months to fix this is unkind to your player communities on both games, and causes nothing but loss and bad reviews for your services.