Dev - Anyone from SE - Can we seriously please get a response to payment problems?

[bungiefanNA]

Yes, one of the triggers appears to be multiple charges to the same card in the same day. So if you reactivate your accounts via credit card, and then the same day try a server transfer, you just did two billings to the card, and you will likely get a 401 error. You want to get all the Crysta you will need for your transactions at once, not pay multiple fees in multiple transactions via credit card.

[Jile]

What I find most interesting. Yosuke Matsuda is reflected as having been a CPA on his linkedin profile. The man should be good at math... Yet SE doesn't understand they need to take payments to retain customers and most importantly, remain in business?

Yosuke Matsuda

The billing and payment policies need reviewed Matsudasan!

[Camiie]

What I find most interesting. Yosuke Matsuda is reflected as having been a CPA on his linkedin profile. The man should be good at math... Yet SE doesn't understand they need to take payments to retain customers and most importantly, remain in business?

Yosuke Matsuda

The billing and payment policies need reviewed Matsudasan!

Maybe he ended up at SE because he sucks. So far neither he or the company have given me reason to think otherwise.

[dasva]

The problem is there is nothing at all suspicious with reactivating and doing something like transferring or getting expansions and yet that still flags it. There is nothing suspicious about an account being autopaid by the same person for 11 years just because he tried to get an expansion for another account a couple of days earlier on the same card. I swear SE does not have a clue what suspicious means

[Seillan]

Well, it's just like I thought. I went ahead and finally tried resubbing today (after my automatic billing stopped by itself last month due to a "payment processing error") and, lo and behold, I get the 601 error. Awesome. I guess I can try talking to support but I'll likely just have the same luck -- or lack thereof -- that the rest of you have been dealing with. I seriously can't get over how crazy it is that nothing has been done about this yet. They even come in here and give everyone a little false hope, only to not be heard from again for god knows how long. Effing ridiculous.

[Stompa]

Well, it's just like I thought. I went ahead and finally tried resubbing today (after my automatic billing stopped by itself last month due to a "payment processing error") and, lo and behold, I get the 601 error. Awesome. I guess I can try talking to support but I'll likely just have the same luck -- or lack thereof -- that the rest of you have been dealing with. I seriously can't get over how crazy it is that nothing has been done about this yet. They even come in here and give everyone a little false hope, only to not be heard from again for god knows how long. Effing ridiculous.

We should make a new thread; "Games we are playing now instead of FFXI, now that our crysta has run out due to payment problems."

"Baldur's Gate" replay #5634 lol, casting fireball on shopkeepers!
"Cooking Mama" on Facebook.
"Exolon" on Amstrad 464.
"Daggerdale."

My crysta runs out soon and my Visa card is still being Zorro'd every time I use it. My UltimateGameCard crysta is bleeding away and when it does I've got a long list of old and new games to play through, instead of trying to get SE to take my money.

[Seillan]

We should make a new thread; "Games we are playing now instead of FFXI, now that our crysta has run out due to payment problems."

"Baldur's Gate" replay #5634 lol, casting fireball on shopkeepers!
"Cooking Mama" on Facebook.
"Exolon" on Amstrad 464.
"Daggerdale."

My crysta runs out soon and my Visa card is still being Zorro'd every time I use it. My UltimateGameCard crysta is bleeding away and when it does I've got a long list of old and new games to play through, instead of trying to get SE to take my money.

That's not such a bad idea, although it's kind of depressing given the circumstances, heh.

I've been going through some old PSX rpgs that I never got around to back in the day. I just finished Persona 1 (finally) and now I'm thinking of working on Legend of Dragoon.

Others on my list:

- The Breath of Fire series, 1-4 at least
- The rest of the Persona series eventually
- Fallout 2 (beat the first one last year), along with 3 and New Vegas
- I bought the Baulder's Gate: Enhanced Edition when it was on sale last year but never got around to playing it. I might follow your lead on that one soon.
- Speaking of BG, have you ever tried Arcanum? That's another I'd like to go through.

There are plenty of other single player games I'd like to tackle but I'm trying not to overwhelm myself. On the online front -- since FFXI is likely not going to be possible for who knows how long -- I've been thinking of trying Elder Scrolls Online once they roll out their next big patch which is supposed to change a ton of stuff. I figure why start now only to have to learn a bunch of new systems when the patch hits. Dungeons and Dragons online is a possibility as well, but the learning curve in the game looks pretty steep for something I'd probably only be playing as a filler game. I do love being able to make many different interesting builds though. I've also been thinking of messing around again on this one Vanilla World of Warcraft private server again. I don't normally play servers like that, but it's pretty much the only version of WoW that I've ever enjoyed. It pales in comparison to the enjoyment and fulfillment I expected from FFXI of course, but what can you do?

[Stompa]

The Breath of Fire series, 1-4 at least

I'm going to replay BOF series too. I was thinking that earlier today, I haven't played those games in a few years.

Arcanum was OK, I didn't really think it was great, but it was okay.

Baldurs Gate 1&2, plus the Throne Of Bhaal, Neverwinter Nights series. Those are awesome games, which I played from the late 90s, and only stopped playing when FFXI arrived and swallowed up all my free time lol. They're all great games and expansion spinoffs, but I like the original BG1 and 2 best. Great fun, and very imaginatively written story and characters.

I agree with you that I would rather play FFXI, but that if it isn't available due to SEAMS billing problems I will go with other games instead. I might have so much fun playing through my old games catalogue that I just don't miss FFXI and don't want to come back lol.

[Seillan]

Well, that was fun. I just got off with a useless agent in support that gave me the BS spiel about how my card was blocked due to "suspicious activity." I guess you have to get lucky to get an agent that will actually help you with this issue. He told me my only option was to wait for other payment options "that will become available in the near future." Fat chance that I'll wait that long. I've never heard of a security system that was so touchy you got your payment locked out for literally doing nothing. When my automatic re-billing stopped initially, I hadn't even logged into my account for probably about a week prior. It makes no sense. Ugh, I'm ticked.

[Seillan]

I'm going to replay BOF series too. I was thinking that earlier today, I haven't played those games in a few years.

Arcanum was OK, I didn't really think it was great, but it was okay.

Baldurs Gate 1&2, plus the Throne Of Bhaal, Neverwinter Nights series. Those are awesome games, which I played from the late 90s, and only stopped playing when FFXI arrived and swallowed up all my free time lol. They're all great games and expansion spinoffs, but I like the original BG1 and 2 best. Great fun, and very imaginatively written story and characters.

I agree with you that I would rather play FFXI, but that if it isn't available due to SEAMS billing problems I will go with other games instead. I might have so much fun playing through my old games catalogue that I just don't miss FFXI and don't want to come back lol.

Yeah, the BoF series is a childhood fav of mine. Another one that I still hold as one of the most unique, must-play rpgs of that era would have to be Earthbound. It comes off as a bit childish on the surface, but the deeper you get, the more you appreciate it. It also has one of the creepiest end bosses in the genre, heh.

Neverwinter Nights is another game I'd like to delve deeper in. I believe I still have a copy of it lying around somewhere, along with the 2nd. Maybe I'll finally get around to playing it now, considering these asinine payment issues (grr...)