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  1. #31
    Player Metaking's Avatar
    Join Date
    Dec 2011
    Posts
    253
    Character
    Metaking
    World
    Lakshmi
    Main Class
    BLU Lv 99
    i pay with mine through a debit so that shouldt be an issue, i did have to get my bank to put them on an ok list tho
    (1)

  2. #32
    Player Olor's Avatar
    Join Date
    Mar 2011
    Posts
    2,134
    SE reps could at least have the courtesy to respond to members of their playerbase who will no longer be able to (or unwilling to jump through the hoops to) subscribe when their crysta runs out.
    (3)
    http://photobucket.com/gallery/http://s19.photobucket.com/user/soulchld4/media/Olorinus-Signature.jpg.html

  3. #33
    Player Jeanna's Avatar
    Join Date
    Oct 2014
    Posts
    64
    Character
    Jeanna
    World
    Odin
    Main Class
    WHM Lv 99
    Quote Originally Posted by Olor View Post
    SE reps could at least have the courtesy to respond to members of their playerbase who will no longer be able to (or unwilling to jump through the hoops to) subscribe when their crysta runs out.
    Even jumping through hoops (
    - 2 conversations with SE support and an email ticket open with them
    - 3 convos with my bank
    - 2 convos with Global Collect
    - going out and buying a prepaid visa specifically for this)

    the best I was told to wait 30 days and try again, and just pray/hope that my CC works then. No word or reasoning as to why my CC was declined in the first place.

    Seriously, do you guys not like having subscriptions or what? Can we get some sort of response somewhere to let us know if you're actually gonna fix this problem or if we should just stop wasting our time/effort >
    (2)
    ★☆Taru Mule Extraordinnaire!☆★
    http://www.ffxiah.com/player/Odin/Calipso

  4. #34
    Player Stompa's Avatar
    Join Date
    Aug 2012
    Location
    Remora
    Posts
    666
    Character
    Nebula
    World
    Leviathan
    Main Class
    BST Lv 75
    Quote Originally Posted by Jeanna View Post
    Even jumping through hoops (
    - 2 conversations with SE support and an email ticket open with them
    - 3 convos with my bank
    - 2 convos with Global Collect
    - going out and buying a prepaid visa specifically for this)

    the best I was told to wait 30 days and try again, and just pray/hope that my CC works then. No word or reasoning as to why my CC was declined in the first place.

    Seriously, do you guys not like having subscriptions or what? Can we get some sort of response somewhere to let us know if you're actually gonna fix this problem or if we should just stop wasting our time/effort >

    Any notion that all this inconvenience is for my enhanced security, went out of the window during the Click&buy incident. I've been a customer at my Bank since 1988. I have always been in credit, never any problems relating to my own financial conduct. Except the time I tried to pay for FFXI with Click&buy, when I had to go down to the bank after they cancelled my cards because C&B was a "redflagged" security risk at my bank.

    After that, and the numerous times Globalcollect has /kicked my in-credit bank account and valid Visa Debit cards, for no reasons at all, and the migraines I got during that process, every time I use the SE Account Manglement System I feel a sense of dread, like I shouldn't even be trying to use my perfectly good bank account. Its like I'm made to feel bad just because I'm trying to pay money for this game.

    With Paypal / UGC, it was just click-click and a polite "Thankyou!" message and courteous email. I will miss those easy and pleasant Paypal / crysta payments.
    (1)
    Last edited by Stompa; 10-10-2014 at 09:05 AM. Reason: Brevity & added mister sunglasses face.

  5. #35
    Player Jeanna's Avatar
    Join Date
    Oct 2014
    Posts
    64
    Character
    Jeanna
    World
    Odin
    Main Class
    WHM Lv 99
    Oh my.. don't even get me started on C&B.. dudes charged me ~130 bucks one day after a few attempts saying my cc was declined and the transaction didn't go through. Never got my money back (or the crysta I was ordering) and was scared to do a chargeback because of the nightmare banning it can cause. :/

    Seriously, how hard is it to use a reputable and reliable source for transactions?
    (2)
    Last edited by Jeanna; 10-10-2014 at 03:48 AM.
    ★☆Taru Mule Extraordinnaire!☆★
    http://www.ffxiah.com/player/Odin/Calipso

  6. #36
    Player
    Join Date
    Jun 2013
    Posts
    64
    It just comes down to treating us like customers instead of potential scammers. Nobody wants to get their account LM-31ed doing chargebacks, a couple from people who quit is an acceptable risk. Other game companies aren't scared to accept credit cards directly. You're losing more money from people who are unable to pay than you're making by having globalcollect assume chargeback liability.

    If someone has a valid credit card, charge the shit and activate the account. You don't need globalcollect, a company of your magnitude can handle payment processing.
    (4)

  7. #37
    Player Jiyou's Avatar
    Join Date
    Jul 2012
    Location
    San d'Oria
    Posts
    8
    Character
    Jiyou
    World
    Shiva
    Main Class
    BRD Lv 99
    I don't even get why SE removed the Playspan payment option completely. As far as i am aware Ultimate Points and Paypal are distinct things. So is PaySafeCard, which was what i used to do add crysta on my account. Considering i dont have a CC im pretty much screwed so tysm SE, another brilliant decision!
    (2)
    Last edited by Jiyou; 10-16-2014 at 09:37 PM.
    *WARNING*

    This kitty may bite if provoked

  8. #38
    Player Kadian's Avatar
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    18
    Character
    Kadiann
    World
    Quetzalcoatl
    Main Class
    COR Lv 99
    me too Jiyou, haven't been on in 2 weeks
    (0)
    Last edited by Kadian; 10-21-2014 at 10:16 AM. Reason: KadEdit ok 2 weeks now
    Kadian(n)
    COR99 / BRD99
    ACP: Completed 06.07.2009
    Chains of Promathia completed 4.20.2010
    R.I.P Midgardsormr December 2nd 2005-May 14th 2008, December 22nd 2008-March 22nd 2010
    WLA102494 GRA
    some legends are told, some turn to dust, turn to gold, but you will remember me, remember me for centuries.....

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