
Originally Posted by
Crevox
The problem is that the way they respond, it makes it seem like our feedback means nothing (which honestly may be the case).
When we ask for changes or suggest changes, the only responses we ever get are usually:
"We are planning to do this!"
or
"There are no plans to do this."
Basically, our feedback means nothing. If whatever was asked/suggested was already in their plans, then yeah sure, they'll do it. But, if it wasn't, then it's not in their plans, and probably won't be because of server strain (or whatever reason, if we are even given a reason, which most of the time seems like a really bogus reason). The wording itself is flawed as well; it doesn't matter if there isn't plans to do it at the time you responded, the point of the suggestion/request/feedback is to ask them to make plans to do it, because that's the whole point of community feedback.
Pretty sure the JP side of things is heard more than us as well. The NA community team simply translates the posts made by the JP CM/devs to us and posts it in a relevant thread on the NA side. It makes me wonder about the BLU learning chance change, whether it was the JP side that brought it about or us.
Lately it's just been getting worse. Simple requests or logical requests are denied (well, not even denied, just "no plans") for the most absurd reasons (if we are even given a reason).
Personally, I'm just getting tired of the whole run around.