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  1. #1
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    Look, Grekumah is cool on the FFXIV side of things... instead of "no plans", they actually got a good response:

    http://forum.square-enix.com/ffxiv/t...72#post2424372

    I'm so confused

    They even forward suggestions to the dev team:

    http://forum.square-enix.com/ffxiv/t...29#post2410129
    (1)

  2. #2
    Player Bamph's Avatar
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    Quote Originally Posted by Crevox View Post
    Look, Grekumah is cool on the FFXIV side of things... instead of "no plans", they actually got a good response:

    http://forum.square-enix.com/ffxiv/t...72#post2424372

    I'm so confused

    They even forward suggestions to the dev team:

    http://forum.square-enix.com/ffxiv/t...29#post2410129
    So, the forum reps *need* to tell us when they forward everything to the devs (which would be a forum rep job)? By getting the "no plans" we are getting confirmation that the reps actually are in contact with the devs.

    It's like walking into a eatery, ordering the food from the server and then having them bring the food out... They don't go step by step (ok, now we're telling the chef he has to make this and this and this, etc...) and will come back if there is bad news (Sorry, we're actually out of prime rib today). We trust them to do their job, just like we should trust that the forum reps are doing their jobs.
    (1)

  3. #3
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    It's like walking into a eatery, ordering the food from the server and then having them bring the food out... They don't go step by step (ok, now we're telling the chef he has to make this and this and this, etc...) and will come back if there is bad news (Sorry, we're actually out of prime rib today). We trust them to do their job, just like we should trust that the forum reps are doing their jobs.
    No plans means there are no plans. It doesn't say they are going to make plans, it means there aren't any, and there is no sign that they are going to ever make plans. Should we just start taking "no plans" as "it might happen?"

    It's still poor communication. There's no reason they can't further convey what they did (they let the dev team know about our suggestion or something) within the post. I have to guess that the reason for their poor responses have to do with them just going to the devs about it and they're responding "nah it's not happening" without giving any other info, but shrug.

    That's the thing, we just don't know.
    (0)
    Last edited by Crevox; 09-10-2014 at 08:42 PM.

  4. #4
    Player Bamph's Avatar
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    Quote Originally Posted by Crevox View Post
    No plans means there are no plans. It doesn't say they are going to make plans, it means there aren't any, and there is no sign that they are going to ever make plans. Should we just start taking "no plans" as "it might happen?"

    It's still poor communication. There's no reason they can't further convey what they did (they let the dev team know about our suggestion or something) within the post. I have to guess that the reason for their poor responses have to do with them just going to the devs about it and they're responding "nah it's not happening" without giving any other info, but shrug.

    That's the thing, we just don't know.
    So when a server comes out and says "We're sorry, the kitchen is out of prime rib," do we take it as "Hey, prime rib might still happen if we complain about it," or do we go about and pick something else off the menu.

    The devs saying there's no plans means just that: THERE ARE NO PLANS TO IMPLEMENT SAID FEATURE AT THIS TIME. You have that information. There will be no prime rib in this battlefield tonight. We have these other specials and menu items. Please pick from those. I know you're upset because you really wanted this item, but we do not have the resources right now.

    I'm actually quite happy when we get that response (because it is a response). Not the result of the response sometimes, but with the response itself. Quick, concise, easy to understand. The only thing that would make more sense would be: There are no plans. If this changes, we'll let you know that we are working on it.
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  5. #5
    Player Malithar's Avatar
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    Quote Originally Posted by Bamph View Post
    So when a server comes out and says "We're sorry, the kitchen is out of prime rib," do we take it as "Hey, prime rib might still happen if we complain about it," or do we go about and pick something else off the menu.

    The devs saying there's no plans means just that: THERE ARE NO PLANS TO IMPLEMENT SAID FEATURE AT THIS TIME. You have that information. There will be no prime rib in this battlefield tonight. We have these other specials and menu items. Please pick from those. I know you're upset because you really wanted this item, but we do not have the resources right now.

    I'm actually quite happy when we get that response (because it is a response). Not the result of the response sometimes, but with the response itself. Quick, concise, easy to understand. The only thing that would make more sense would be: There are no plans. If this changes, we'll let you know that we are working on it.
    Pretty much agree with what you're saying, but all too often in some of these threads (Black Belt, Massacre Elegy, high tier nukes, infamous Bst pet TH, etc) we have quotes from them from months/years, sometimes as low as weeks before their "there are no plans currently" that say otherwise. That's where the real disconnect, for me at least, is. To say "we're looking at making tier V Elemental Magic more useful in battle strategies" then literally 1.5-2 months later say "there are no plans to change high tier Elemental Magic" is a bit of a conundrum. What are we to believe if anything from dev posts at that point?
    (4)
    7/10/14

  6. #6
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    Quote Originally Posted by Malithar View Post
    Pretty much agree with what you're saying, but all too often in some of these threads (Black Belt, Massacre Elegy, high tier nukes, infamous Bst pet TH, etc) we have quotes from them from months/years, sometimes as low as weeks before their "there are no plans currently" that say otherwise. That's where the real disconnect, for me at least, is. To say "we're looking at making tier V Elemental Magic more useful in battle strategies" then literally 1.5-2 months later say "there are no plans to change high tier Elemental Magic" is a bit of a conundrum. What are we to believe if anything from dev posts at that point?
    Not only that, but saying you can cast protect and shell on puppets.

    There are no plans. If this changes, we'll let you know that we are working on it.
    This still doesn't convey that our feedback was heard by the dev team. They could be going to the dev team and just saying "hey are you guys doing *this*?" and they just respond "no plans" and move on. Instead, they could be saying "hey there's a huge thread on the community forums about the possibility of this being changed, a lot of people think this should happen" and while we might still get "no plans", at least our feedback is being heard, and they can convey in their post that our feedback was heard as well (you know, the things that happened in the links I gave you).
    (0)

  7. #7
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    Yeah, it really more of a case of them taking the order for the rib, sending out your appetizers, waiting 3-4 months and then telling you there's no plans currently to cook your Prime Rib.

    And these forums are for feedback, if people want to come out and say they're annoyed about something, or to push for something they should be able to. Complaining about this stuff, unfortunately, is one of the few ways they do listen.
    (1)

  8. #8
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    Yeah, it really more of a case of them taking the order for the rib, sending out your appetizers, waiting 3-4 months and then telling you there's no plans currently to cook your Prime Rib.
    This is actually pretty funny (I lol'd), but kinda true...
    (0)

  9. #9
    Player Lithera's Avatar
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    What about people who have a job that doesn't allow them to own a Ferrari, but they won enough money from like a game show or actually won the lotto. They go out and buy one just because they can now because of their winnings. It still doesn't mean that they can afford to own one once that money they won goes away. Because let's face it most people who win a huge amount of money don't go and do smart things with said money so that it will last longer at a minimum or actually make them more so that they can actually still afford to have that Ferrari.

    Back to the actual thread. Even though the we have no plans and wishy-washy bs they sometimes give us gets people's knickers in a twist; it at least is a response. I'm sure we all can easily find threads multi paged or not that haven't gotten any response even with various people asking for one. The no responses at times like we're just talking to a wall or the many voices in our head. Or maybe to a cat.
    (0)

  10. #10
    Player Malithar's Avatar
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    Quote Originally Posted by Lithera View Post
    What about people who have a job that doesn't allow them to own a Ferrari, but they won enough money from like a game show or actually won the lotto. They go out and buy one just because they can now because of their winnings. It still doesn't mean that they can afford to own one once that money they won goes away. Because let's face it most people who win a huge amount of money don't go and do smart things with said money so that it will last longer at a minimum or actually make them more so that they can actually still afford to have that Ferrari.
    You mean like someone that wins the Bonanza and complains that they can't afford the Scoria? I don't really see your point. There's things for people to spend a lot of time/money on to get a bit better of an item, and there's quick easy to get items that aren't much worse than those long term goal items. What's the issue, that not everyone has the patience for them?
    (2)
    7/10/14

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