Page 2 of 2 FirstFirst 1 2
Results 11 to 16 of 16
  1. 04-12-2011 12:56 AM #11
    RAIST
    Player RAIST's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    2,563
    It's an old rule of marketing/customer service--

    A happy customer will tell 3-5 people closest to them, while an angry customer will tell EVERYONE they meet....make sure the customer walks out the door with a smile on their face.

    As evidenced by this unhappy customer, someone SERIOUSLY needs to contact this client and make an earnest effort to resolving the issue, he/she has already posted multiple times on the issue and at best has been told to use the channels that have already failed.
    (1)
    Last edited by RAIST; 04-12-2011 at 01:00 AM.
    {DISCLAIMER} Posts may contain opinions based on personal experiences that are not be meant to be taken as facts. What may appear as fact with no source reference may be recollection of information with no source, and may be subject to scrutiny without source reference. Any debate over validity of said facts without source references may be considered conjecture of all parties in that debate. Player comments may not be the expressed position/consent of SE, their affiliates, or any employees of said organizations. Please take these posts with a grain of salt if you are offended by the views of the player and understand that opinions are like assholes... everyone has one, not everyone wants to hear it.
  2. 04-14-2011 11:21 PM #12
    Rambus
    Player Rambus's Avatar
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    1,561
    Character
    Rambus
    World
    Bismarck
    Main Class
    BRD Lv 99
    Quote Originally Posted by RAIST View Post
    It's an old rule of marketing/customer service--

    A happy customer will tell 3-5 people closest to them, while an angry customer will tell EVERYONE they meet....make sure the customer walks out the door with a smile on their face.

    As evidenced by this unhappy customer, someone SERIOUSLY needs to contact this client and make an earnest effort to resolving the issue, he/she has already posted multiple times on the issue and at best has been told to use the channels that have already failed.
    YES!

    Quote Originally Posted by Moldtech View Post
    Seems to me being unable to use a mule is a technical issue.
    hey good point!
    (1)
    Quote Originally Posted by Camate View Post
    Spending Gil = Game balance, next question please tia
    Quote Originally Posted by Babekeke View Post
    They're reading and agreeing that these are very good ideas.... to be implemented to rune fencer.

    Just like any good suggestions in the RDM thread get applied to SCH.
  3. 04-17-2011 11:19 PM #13
    Rambus
    Player Rambus's Avatar
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    1,561
    Character
    Rambus
    World
    Bismarck
    Main Class
    BRD Lv 99
    Can I have a Community Rep to step up my story or something? I do not know what more I can do, i feel like i am not getting herd.
    (1)
    Quote Originally Posted by Camate View Post
    Spending Gil = Game balance, next question please tia
    Quote Originally Posted by Babekeke View Post
    They're reading and agreeing that these are very good ideas.... to be implemented to rune fencer.

    Just like any good suggestions in the RDM thread get applied to SCH.
  4. 04-18-2011 03:27 AM #14
    krusnik213
    Player krusnik213's Avatar
    Join Date
    Mar 2011
    Location
    TO THA DEATH STAR!!!!!
    Posts
    14
    i also have a thread started about the poor service titled faulty support and methods of SE and i was banned for THE EXACT SAME THING this is bullshit SE and you need to get your shit right, poor service and lack of care for your god damn customers no wonder wow has a bigger base of players, this is total bullshit
    (1)



    RDM90 PLD90 SAM90 NIN90

    "Um big bird, joint is a word, not a letter..."
  5. 04-18-2011 05:19 PM #15
    Siros
    Player Siros's Avatar
    Join Date
    Mar 2011
    Location
    San d'Oria
    Posts
    60
    Character
    Siros
    World
    Carbuncle
    Main Class
    BST Lv 99
    Quote Originally Posted by Nillvast View Post
    Rambus,

    As noted in the general forum rules, this forum is for the discussion of technical issues. Please submit any feedback for FINAL FANTASY XI through the appropriate forms on the SQUARE ENIX Support Center website and we will be happy to help.

    The SQUARE ENIX Support Center can be found at this link:
    SQUARE ENIX Support Center
    This right here shows that SE doesn't give a flying fu*k about you or anyone else for that matter.This is the best response you will get from them unfortunately... Im sorry my friend,SE sux at customer service they just want ur monthly payment....
    (0)
  6. 04-20-2011 04:04 AM #16
    Nadeu
    Moderator Nadeu's Avatar
    Join Date
    Mar 2011
    Posts
    79
    As noted in the general forum rules, this forum is for the discussion of technical issues. Please submit any feedback for FINAL FANTASY XI through the appropriate forms on the SQUARE ENIX Support Center website and we will be happy to help.

    The SQUARE ENIX Support Center can be found at this link:
    SQUARE ENIX Support Center
    (0)
Page 2 of 2 FirstFirst 1 2
« Previous Thread | Next Thread »