bungiefan,

As noted in the general forum rules, this forum is for the discussion of technical issues, and we are unable to assist with any account-related issues. Please note that the specifics for the waiving of April’s fees will vary from region to region, due to the different payment options available for each region (Japan, North America, and Europe). As such, you will need to contact the appropriate Support Center for the region of the PlayOnline account in question, if you have further questions regarding how this fee waiver applies to you.