Reinstalling POL, How do I do it?

[Dsherman]

Don't forget you have TWO passwords that need to be sent correctly. The POL password is stored in the member profile of the Viewer, and the SE password has to be typed in at log in time (along with the one time password from a security token or software token if you have one of those in use).

If you do not remember the POL password, you can change it from the SE account management system, and from there, it does not require you to know the old POL password. The button to change it is down at the bottom of the Options page for the POL account you are working with.

The SE password is the only one you need to get on here and post to the forums, or to get on the SE account management system to do things for the account. But to log in to the POL Viewer, you do need both passwords correctly entered in the right place.