I was looking at my account, on the Official Site and was just browsing thru I found this link for Rewards I'd received.

Found on Dec 13th I got

Dec. 13, 2013 Special Gift: Mog Pell (Gold) Votaire@Cerberus
Dec. 13, 2013 Special Gift: Mog Pell (Gold) Lllen@Cerberus

Lol, never saw anything like this in my receiving box or in my inventory. Did they really get sent? I know there was a problem and people weren't getting codes. I got two codes and did do what I was suppose to do but never heard another word.