Results 1 to 3 of 3
  1. 03-29-2011 04:42 AM #1
    RAIST
    Player RAIST's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    2,563

    3001 timeouts trying to log in after 3/28 update?

    Carbuncle Server

    Logged out in Port Jueno Mog House just before today's maintenance. Got past lobby server, setting up active character, all the way to Downloading data (black screen) then times out with 3001 error. Back out all the way and exit Playonline, wait a minute and try again. This happend 3 times.

    Firewall is not logging anything new (not since Jan 20011), and netstat doesn't show anything out of the ordinary either:

    202.67.54.55:51304 TIME_WAIT
    202.67.52.70:53001 TIME_WAIT
    202.67.54.129:51241 ESTABLISHED
    (0)
    {DISCLAIMER} Posts may contain opinions based on personal experiences that are not be meant to be taken as facts. What may appear as fact with no source reference may be recollection of information with no source, and may be subject to scrutiny without source reference. Any debate over validity of said facts without source references may be considered conjecture of all parties in that debate. Player comments may not be the expressed position/consent of SE, their affiliates, or any employees of said organizations. Please take these posts with a grain of salt if you are offended by the views of the player and understand that opinions are like assholes... everyone has one, not everyone wants to hear it.
    Reply With Quote Reply With Quote
  2. 03-29-2011 05:02 AM #2
    RAIST
    Player RAIST's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    2,563
    Finally got through after 3 more tries... Netstat finally showed a connection to 202.67.62.102 and I got into mog house again.
    (0)
    {DISCLAIMER} Posts may contain opinions based on personal experiences that are not be meant to be taken as facts. What may appear as fact with no source reference may be recollection of information with no source, and may be subject to scrutiny without source reference. Any debate over validity of said facts without source references may be considered conjecture of all parties in that debate. Player comments may not be the expressed position/consent of SE, their affiliates, or any employees of said organizations. Please take these posts with a grain of salt if you are offended by the views of the player and understand that opinions are like assholes... everyone has one, not everyone wants to hear it.
    Reply With Quote Reply With Quote
  3. 03-31-2011 10:54 AM #3
    Nadeu
    Moderator Nadeu's Avatar
    Join Date
    Mar 2011
    Posts
    79
    RAIST,

    If you are experiencing or seeing any of the following at any point, we do have a few suggestions.
    Connecting to/staying connected to the PlayOnline Viewer, FINAL FANTASY XI or Tetra Master, click on your character handle and crash/black screen or get stuck at downloading data screen, click on the character select button crash/black screen or get stuck at downloading data screen, randomly getting kicked out of game, or seeing the lag meter go red, seeing more chop/lag/disconnects around crowed areas, having trouble accessing only a specific zone/zones, having trouble logging in only a specific character/characters, getting any of these errors; 3113, 3100, 4001, 1160,

    Suggestions we have
    ===================
    1 a. Check to make sure you have properly configured or turned off any of the following:
    Firewall software, Antivirus Software, Parental-Controls, pop-up blocker software, Routers, Proxy Servers, NAT Servers, Internet Connection Sharing services.

    1 b. If you are using any kind of software/hardware Internet Sharing service/device the following ports need INCOMING access to your PC. TCP 25, 80, 110, 443 and 50000 - 65535, UDP 53, and 50000 - 65535, also check to make sure that the ports mentioned are not blocked by your ISP for INCOMING access. Proper configuration of any of the above items mentioned should be done by following the instructions in the software /hardware manual or calling the manufacturer's technical support.

    2. We recommend turning off any background programs, this should be done using msconfig startup tab:
    How-To: Turn off background programs using msconfig.
    (Win 98/ME) - Open the start menu and select run, type msconfig and press ok. Select the startup tab and
    uncheck everything except for SYSTRAY and scan registry.
    (Win 2K/XP) - Open the start menu and select run, type msconfig and press ok. Select the startup tab and choose Disable All.

    3. If you are receiving the error FFXI - 3113 - Protocol Timeout Error, ensure that Client for Microsoft Networks is installed in your Windows network properties. If it is installed, you may want to try uninstalling and reinstalling it.

    4. If you have had a software firewall program called Zone Alarm by Zone Labs installed on your computer at any point in time - even if it is uninstalled now, you need to reinstall it, turn it on, configure it to allow PlayOnline to access the internet, and leave it active.

    Please take note of the following FAQs
    ======================================
    * Proxy servers, and satellite connections do not work correctly with FINAL FANTASY XI.

    * You may need to set up a web browser for your PC if you are having trouble accessing PlayOnline.com.
    For more information, please refer to the appropriate vendor's instruction manual.

    * Your router may require that you use a PC to configure your network settings.
    For more information about how to configure your network settings, please refer to the instruction manual that came with your router or contact the manufacturer directly.

    * If your Internet Service Provider (ISP) specifies a DNS server, you need to make sure to configure your settings to allow packets to pass through UDP Port 53 as well.
    For more information, please refer to the instruction manual for your router or the information provided by your ISP.
    (0)
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »