Platform:
Windows

ISP:
CenturyLink

Type of Internet Connection:
OpticFiber

Internet Connection Speed:
unsure

Date & Time:
Feb. 26 2014 ~9:00 AM

Frequency:
State how frequently the issue occurs. Please select from the following.
Always


Character Name:
Ritrok

Race:
ElvaanM

World:
Carbuncle

Main Job:
Thief

Support Job:
Dancer

Area and Coordinates:
Kamhir Drifts Frontier Station NPC K-10

Party or Solo:
Solo

NPC Name:
Traiffeaux

Monster Name:
NONE

Steps:
Detailed steps on how the issue occurred.
•Trading items for "Breaking the Ice"
•Cutscene began and screen went black as he said 'I'll meet you at the ice wall...as long its not that blasted Taru" and would not change to next scene.
•Restarted computer, turned off firewalls. Repeated 3 times with same result.
Unable to finish quest.