Players on the FFXIAH forums have some opinions about the community reps. Good or bad? Your decisions.
https://www.ffxiah.com/forum/topic/5...r-adventure/6/
I was happy the two community reps able to find players to play with, ride on the boat with, and experience the nostalgic adventure in Valkurm Dunes. It may take a while for them to catch up before the endgame content.
Of course, I will never understand what the community reps say in a streaming video expect only their gameplay (and few players I know!). If you need any help in the game "in a legit way", please don't hesitate to ask us.