As I said before, leadership skills. Of course 18 players with no previous experience and an inexperience leader has very high chance to fail. Most of the groups who cleared delve before skill update wiped several times too.
The difference is that, successful group has trust and usually are more willing to tolerate the mistakes, and avg PUG usually has no trust nor buy-in, if 1 person fail then it'd become a blame game.
I've been building event groups for years since VW, legion, delve, NNI, new salvage and now AA VD, and been doing research about how to do successful event. I've noticed whether a group has trust or not affects performance the most, more than gear/skill level of each indiviual member. A group with no trust but perfect gear in every slot has lower success rate because it'd become a blame game if 1 person makes mistake, with a very intentse party atmosphere, in such environment ppl tend to make mistake more easily.
On the other hand, a group of trusted friends can tolerate the mistake more, play in a more relaxed mood and make less mistakes. Even if their gear/skill are subpar, they tend to have higher performance.
Thus good leadership skill include better communication and ability to build trust between each members.
A lot of LS cleared delve before skill update failed many times, made silly mistakes, tried over and over again. But LS like this usually trust each member's ability, thus they can gain experience together and get clear. Getting clear is really just the matter of finding 17 ppl wanting to do this together, not afraid of failing, tolerate each other's mistakes and eventually you'd get better performance in delve event.
And it requires good leadership skill to build a group like this, IMO.
Remember, world first/server firsts groups also start with 0 experience. No matter how inexperienced you are, you can't be less experienced than world first/server first groups. At least you have a guide.


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