Yesterday, my character got deactivated due to lack of sufficient Crysta. (Thankfully these forums are slow on the uptake . . .) Of course, this shouldn't be an issue until December 23rd as part of the Welcome Back Campaign, right? They even emphasize multiple times that there should be nothing the end user has to do--the inactive accounts will simply be active again for the duration of the campaign!

So may I know why, when I hit "Play" on the POL launch screen, do I instead get an error regarding a lack of active Content IDs? When I check on the SEAMS, it tells me nothing more than my character is Cancelled. How can I go about remedying this so I can resume playing for at least the duration of the Campaign?