Hulkamania,
Sadly, I am not surprised to read that.
It's definitely not the first time that there seem to be communication difficulties within the support, developers, et al., and it's no doubt stemming from the several different regions they have divided their services to, which I guess they felt necessary to be able to act across the world.
Or so I imagine.
These are the reasons for which I am hoping that a Community Representative can, and will soon clarify things around here, as they usually have it right, or will correct it later. It's especially unfortunate when these things happen during limited-time campaigns and such, but it is what it is, and I do still appreciate the effort they at least try to put it.


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