Xbox Crashing in Wildskeeper rieves since update

[Bntyhuntrx]

Platform: Xbox 360
ISP: Brighthouse Networks
Type of Internet Connection: Fiber
Internet Connection Speed: 60MBps
Date & Time: November 10th and November 11th. On November 11th, it happened 2 times between 5:00 PM EST and 8:00 Pm EST
Frequency: 3 times so far
Character Name: Bntyhuntrx
Race: Galka
World: Odin
Main Job: Monk, Lv.99
Support Job: NinjaDNC
Location: Marjami Ravine and Yorcia Weald Wildskeeper Rieves
Party or Solo: 30 to 70 participants
NPC Name: None
Monster Name: Hurkan and Yumcax
Notes:
1. Prior to November Update, I have participated in many Marjami Ravine and Yorcia Weald Wildskeeper Rieves with particpants ranging in number from 90 to 150. I have never had a problem.

2. Since the update I have done Marjami Ravine 2 times and Yorcia Weald 2 times. I have lag crashed all 4 times. The crash causes me to lose my momentum score and I do not receive full rewards.

this is a serious issue and something very similar to what happened during besieged in the past.

The xbox 360 just freezes and a hard reboot is necessary to relog.

Upon relog 3 of the times I made it back before the boss was dead, and I was unable to reach a high enough score to get full rewards. Even though I was in the fight from start to finish.

On 1 relog I logged in after the bos was dead, this was on November 11th during a Marjami Ravine Wildskeeper Rieve.

When I got in I did not receive any Bayld, Experience, or Items.

Another player "Lilfufu" Also lag crashed on xbox and got in at the same time I did, and he got his bayld, experience and partial drops upon relog.

Please correct this issue, that the November update is causing in Wildskeeper Rieves.

thanks.

[Furlamseere]

Greetings Bntyhuntrx,

We thank you for posting your concerns regarding Xbox Crashing in Wildskeeper rieves since update. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread.

Thanks for your report!