Puppetmaster Cutscene Won't Progress

[Shortstuff]

Platform: Windows 7
ISP: Verizon
Type of Internet Connection: High Speed FIOS (Fiber Optic)
Internet Connection Speed: 60 Mbps
Date & Time: August 5-6, 2013
Frequency: Each time, dozens of attempts.
Character Name: Gilgashortie
Race: TaruM
World: Carbuncle
Main Job: Puppetmaster, Lv.61
Support Job: Dancer
Area and Coordinates: Whitegate, NPC Iruki-Waraki K-9
Party or Solo: Solo
NPC Name: Iruki-Waraki
Monster Name: N/A

Steps:

1. I speak to the NPC Iruki-Waraki in Whitegate to begin the Puppemaster Artifact Armor quest line.
2. The cutscene begins successfully.
3. The cutscene always stops after the second line of text (Asking for help in finding an automaton).

I have tried rebooting my PC, running a file check from Playonline Viewer, and reinstalling the entire POL/FFXI game to different hard drives. Out of dozens of attempts the cutscene stops at the same point every time.

I can still use /linkshell to communicate, but the cutscene is stuck on the NPC Iruki-Waraki in a /sit emote position after giving two lines of text. I have no way of obtaining Artifact Armor due to her being the primary NPC for Puppetmaster.

Thank You.