A Message to Our English-speaking Community

[OmnysValefor]

Thrive?

Sometimes it's really important to choose the correct word and not be sarcastic or facetious. I'm not saying you are but I think thrive is very far away from what this game is doing.

The next week (starting tomorrow, specifically) may do some real damage to XI in the short term, and depending on the direction each game takes, may do lasting heavy damage.

This is why I'm concerned with letting things be, just giving them time, and being "appreciative of posts like these" which are empty. All I see is a game in decline. I feel hesitant to be too easy on them because in a lot of areas, they need to stop precisely what they are doing.

[Riggs]

Thrive?

Sometimes it's really important to choose the correct word and not be sarcastic or facetious. I'm not saying you are but I think thrive is very far away from what this game is doing.

The next week (starting tomorrow, specifically) may do some real damage to XI in the short term, and depending on the direction each game takes, may do lasting heavy damage.

This is why I'm concerned with letting things be, just giving them time, and being "appreciative of posts like these" which are empty. All I see is a game in decline. I feel hesitant to be too easy on them because in a lot of areas, they need to stop precisely what they are doing.

I typed out a long response to this but then decided to delete it as i guess it was too much based on my play style and likes. So all i will say is perhaps thrive was the wrong word but i was trying to be positive for once and based on the history of this game did anyone really expect an expansion to be released and be more than 20% complete?

[Falseliberty]

I really think the dev is doing a fine job.. it's more the company he works for..
lightning returns?
tomb raider selling 4M copy's is not enough?
hitman and sleeping dogs didn't sell enuf for them?

try reading this garbage
http://www.gamasutra.com/blogs/Darre...try_change.php

If anything 14 I think is SE's shining star atm, god knows they cant get anything else right atm, and treat they IP'S like dirt and the costumer base even worse.

[OmnysValefor]

There are a few things to like right now

Monstrosity, but admittedly, the novelty wears off. They had a huge opportunity with monstrosity to collect on the nostalgia of visiting the old camps (they did that part) but allow us to do it as groups. All of us old players have an appreciation for grouping, at least for grouping with people we like. Still, Monstrosity was a lot more fun than I thought it would be.

New Skirmish, low-man, fairly unique, AND relevant. The only issues I have with skirmish is how slow the beginning is, even in the upper tiers, and that SE took all our feedback on the uselessness of old skirmish gear and went CLEAR to the other side of the spectrum.

Gear is also way too easy to get. It drops like rain. You could skirmish for a full day and, possibly needing to use wings, come out with every piece of gear from the zone and that's while everyone else is interested too. In a few weeks when it's used as a tool to PL a friend, it will go a lot faster.

Item Levels: SE also doesn't understand the strong-point of item levels, aside from all the negative feedback they've gotten. It's a great frame of reference so that you don't end up with...exactly waht they did. Lower "ilvl" gear outperforming higher, more expensive, and much harder to obtain gear. Not just that, but it's not like we've had the gear forever.. All of it less than 4 months, and for most people, much less than that.

The whole time we're saying "Please, we play the game because we place value in our gear, as XI has always done.", we are getting slammed every update with gear that just smacks everything pervious in the face, while still being very expensive, until you rush to the auction house after the update hoping to sell yours for some decent price, before everyone else (unless it's EX, as it typically is).

[Nebo]

Matsui here.

First off, I want to say thank you very much for the positive comments made in the "Mr. Matsui" thread! I'm sorry that I haven't been able to respond directly to it.

Though we have the English reps running the ship around here, all of the discussions that take place on the English forum gets shared with both me and the other developers, and we take all of your comments into consideration when implementing new content and making adjustments.

Reading all of your posts, we get the feeling that there are a lot of you who are enjoying the various challenges and this is very encouraging for us on the development team to read.

We will continue to implement content that poses a good challenge, as well as content that can be enjoyed by a wide range of players.

Please continue to submit your feedback and hold even more discussions about the game.
Thank you very much.

First off, thank you for writing a post specifically targeted to English speaking players. I'm sure many people are dying to see more posts from you directed at us and responses to our feedback...

...that post was not it.

Trying to convince us that you read our forums by responding to a thread that is at least five pages back in the history does not make much sense to me.

Saying that you get the feeling that a lot of us are enjoying the various challenges....makes me truly believe that this is a lie and you don't read the threads here.

There's isn't much on the NA forums with that kind of talk lol.

Saying that you read our forums is nice....but I can see this post annoying people because it's just a non-post post - Lots of words...not saying much of anything.

If you want to convince us you take our feedback seriously, you're going need to respond to specific things that aren't patting you on the back.

[Umichi]

And you people wonder why they don't bother posting more material in threads? most of you are either ungrateful, or selfish... And the only thing your worried about seeing is responses to game content, or the mechanics behind game content... they don't want to talk mechanics as every time somethings not broken what do most reps tell you to do? go to your community based sites for info. They don't want to talk to you about how YOU think the game should be run. What they do want is feedback for the job your play, and questions about their game that doesn't force them to pull the "I can't really talk about that because it's a nono topic for us to even discuss" card..

No one was patting them on the back.. If I wasn't clear enough I stated in my initial post on that thread that I appreciate the work he's doing and I know how much pressure he and his team are under and to keep up the good work.


then you get your emo responses like "Yeah he does an ok job, but he still sucks at this" or "Wheres mai cait sith" or "Haste II?" or "I disagree he sucks he needs to do a better job"

then he comes onto the site and posts something for english speakers thanking us for our patience and tells us that they do look through our forums and hopes he can do a better job and everyone goes apeshit on him... no wonder why he stays to posting in threads that are about gaming lore of future updates.

All I can hope for is that Mr. Matsui isn't disheartend by all the ragging he gets from the playerbase he loves so much. I also hope he doesn't treat this game like a job because yes it is a job but working on a game with a group is about the fun and the experience of shaping your own world. Not someone elses.

Fin

[Demon6324236]

And you people wonder why they don't bother posting more material in threads? most of you are either ungrateful, or selfish... And the only thing your worried about seeing is responses to game content, or the mechanics behind game content... they don't want to talk mechanics as every time somethings not broken what do most reps tell you to do? go to your community based sites for info. They don't want to talk to you about how YOU think the game should be run. What they do want is feedback for the job your play, and questions about their game that doesn't force them to pull the "I can't really talk about that because it's a nono topic for us to even discuss" card.

What's wrong with wanting to know about mechanics behind an event? How can you justify GMs not being allowed to explain to me what I have to do to qualify for drops in a WK Reive, and them having to tell me to go to a community site? How is it wrong for us to want to see responses on content rather than only lore, or silly comments and the like rather than real meaningful and informative responses to a post? Its funny how they say something isn't broken, go look at community sites for problems which are multiple years old, and yet, the players on any English site have no info on it. Were not perfect, community sites are not perfect, to always point us to only other players means many things can go completely unknown forever such as ToAU kings because we have no idea exactly how they work which is why sometimes they go a very long time without people getting them to pop.

No one was patting them on the back.. If I wasn't clear enough I stated in my initial post on that thread that I appreciate the work he's doing and I know how much pressure he and his team are under and to keep up the good work.

If someone tells me to keep up the good work, I think I'm doing well, doing the right thing, how is making me think that not the exact same thing that patting someone on the back is meant to do?

then you get your emo responses like "Yeah he does an ok job, but he still sucks at this" or "Wheres mai cait sith" or "Haste II?" or "I disagree he sucks he needs to do a better job"

We point our how he does a bad job as well? Why he should not keep up 'the good work'? I fail to understand how that's ungrateful or selfish of us.

then he comes onto the site and posts something for english speakers thanking us for our patience and tells us that they do look through our forums and hopes he can do a better job and everyone goes apeshit on him... no wonder why he stays to posting in threads that are about gaming lore of future updates.

The reason we get on him about things is because that's all he posts in, if that's why he posts only in them then congratulations, you have found the loop. He does not answer many of our questions, we complain, he hates us, he does not answer many questions, repeat.

Maybe, just maybe, we are complaining in this thread because he said we are all happy about the new content, which the only content I think got universally good feedback on was Monstrosity. It would be like if at a concert the crowd was booing and there were 3 people out of a thousand which were cheering & shouting for an encore. It doesn't mean they all love you, it means if you want to do a good job, you need to make the other 997 people like it by changing some stuff up. He came in saying he's happy to see we all like the new content, and he reads our posts, these two things contradict one another and if you think about it, make his post meaningless in a way.

[Nebo]

And you people wonder why they don't bother posting more material in threads? most of you are either ungrateful...

I'm going to stop you right there.

The dev team doesn't post on the forums as a favour to us. They do it as a function of their greater marketing strategy - customer relationship management. And they don't do it for free. They do it because we pay them every month for their services. They also want us to keep paying them every month for their services.

Mr. Matsui doesn't do this out of "love" for the player base. This is his job. There are a lot of people doing him the favour of continuing to pay for the privilege of posting on these forums to express their dissatisfaction with his product, rather than just cancelling their subscription and moving on.

For any community management team, it's a challenge to sift through the tone and find the common denominator that creates dissatisfaction. But if any of them, including Mr. Matsui takes it personally and focuses on the tone, not the message and become offended...they aren't professionals.

And realistically, they have no right to be. It is very much a reality that we have been paying full price subscription fees for less and less resources/service every year.

[OmnysValefor]

Some people here have ragged on him, and a few of those posts have been deleted, and more probably will be.

No one was patting them on the back.. If I wasn't clear enough I stated in my initial post on that thread that I appreciate the work he's doing and I know how much pressure he and his team are under and to keep up the good work.

"Keep up the good work", is patting them on the back and you're in the minority for thinking they're doing good work. Yes, some of the changes hold promise, but many of the more important changes (the up-ending of the gearing paradigm > monstrosity) are going in wrong directions.

Some people speak respectfully to developers, some people speak more bluntly, or speak to other players, and most of the time, neither gets a reply.

You don't have to agree, the forums speak for themselves.

Also, if you're doing this job, criticism is part of it. It is a game and a great number of elements they're adding are adding frustration, rather than fun. Now brb while I go spend this Stone +2 for an augment not guaranteed to be better, in any fashion, than what a nq stone gives me. I've got no choice to spend or sell the stones, I don't have the inventory space to sit on them.

That's another thing, there are longstanding things like inventory which they can at least help us with while they work on something more permanent.

How can they help us?

Make meds stackable to 99.
Give us a storage slip for non-augmented relic +2.
Create an NPC to hold Abyssea +2 items.
Expand the storage slip for voidwach gear to include, well, most voidwatch gear. Why can't I store Toci's Harness and Porthos Byrnie? So what, I'm not a fan of dropping gear. Past events (neo-Limbus) have proven me right in that feeling.
Chatoyant gorget (or an overall Light Gorget and Dark Gorget, since those specific items already exist, call them Benevolence Gorget and Malevolence Gorget), and the same for Obis.

[Umichi]

Some people here have ragged on him, and a few of those posts have been deleted, and more probably will be.



"Keep up the good work", is patting them on the back and you're in the minority for thinking they're doing good work. Yes, some of the changes hold promise, but many of the more important changes (the up-ending of the gearing paradigm > monstrosity) are going in wrong directions.

Some people speak respectfully to developers, some people speak more bluntly, or speak to other players, and most of the time, neither gets a reply.

You don't have to agree, the forums speak for themselves.

Also, if you're doing this job, criticism is part of it. It is a game and a great number of elements they're adding are adding frustration, rather than fun. Now brb while I go spend this Stone +2 for an augment not guaranteed to be better, in any fashion, than what a nq stone gives me. I've got no choice to spend or sell the stones, I don't have the inventory space to sit on them.

That's another thing, there are longstanding things like inventory which they can at least help us with while they work on something more permanent.

How can they help us?

Make meds stackable to 99.
Give us a storage slip for non-augmented relic +2.
Create an NPC to hold Abyssea +2 items.
Expand the storage slip for voidwach gear to include, well, most voidwatch gear. Why can't I store Toci's Harness and Porthos Byrnie? So what, I'm not a fan of dropping gear. Past events (neo-Limbus) have proven me right in that feeling.

all of those things YOU wish to see. SE never intended everyone to be a one man army. you see you use the term good as in literally good (the positive iterance of the word) work. I used the term good work as in their work is good keep it up. there is a difference.


You don't have to be a jerk about everything especially when you are speaking to another person from another culture especially ones like japan where courtesy and respect get you farther than being rude and obnoxious.

However I'm not going to continue defiling a thread which was aimed at good intentions. I've said my part HF sitting on the black sludge of a floor you call negativity.

Edit: took out last sentence moved up into a new paragraph.