After a long time of convincing I have finally persuaded a friend of mine to try out the FFXI 14 day free trial period. Most of the restrictions are pretty standard but there is one stands out as rather ill-advised and it's the almost entire exclusion of the /tell functions. One of the main reasons people join an MMO is for the community and the inability to interact with that community is usually going to leave a sour taste in their mouth. I mean they do still have /say and /party but they can't even invite people to parties...
I understand that it was done so that RMTs can't just start up new, free accounts and harass the playerbase with /shouts and /yells but the people that should be advertising this game for you are the players and you're not giving us the tools to help newer people (potentially customers) enjoy the game.