Hurkan battle ripoff

[Demon6324236]

The better lewt has a higher percentile drop rate frpom beating the boss in the fractures i do believe... If its a community event like wildskeepers rieves are, why would they give you the most powerful items all the time if you get the KI for farming plasm for it?

What are you talking about?

[RalphTheGalka]

Just to throw a little more detail, I did 3 wildskeeper reives this weekend, each with 2 characters. This was the only battle that glitched, and it was glitched for both chars.

However, both chars got the exact same loot rewards from the other 2 battles which just seems odd. Unless the neck from the tree and the dagger from the shark are the common "Ha! Ha!" rewards.

[Justyn]

Thank you ^^

[Okipuit]

The development team is currently investigating the issue reported where items are not dropping. Once we have some information to share we'll be sure to let you know. We appreciate your patience.

[Demon6324236]

The development team is currently investigating the issue reported where items are not dropping. Once we have some information to share we'll be sure to let you know. We appreciate your patience.

Thank you for responding. If I might ask, since this is an issue which has effected many people, and the cost of which one must pay to enter these events is worth a nice bit of work, will any compensation be given to players? I understand you may not give a for of compensation to individual players who ask and such, but a form of compensation to players I think would go a long way in making players happy, rather than leaving us feel ripped off from such an occurrence, especially when it was an error many of us walked into unknowingly.

[Raksha]

The development team is currently investigating the issue reported where items are not dropping. Once we have some information to share we'll be sure to let you know. We appreciate your patience.

Can I contact a GM in-game and get a bayld refund?

[Emitremmus]

Can I contact a GM in-game and get a bayld refund?

Heck no you can't.

I've lost my Wildskeeper Reive status after DC'ing during Hurkan (Mind you I'm very casual and it took me quite some time to gather 75k bayld), and could not log back in until the next day. When I WAS able to log in, I stayed in the battle area for Hurkan for 2 days (not literal play time, but when I COULD log in) while waiting on a GM to respond to me, thinking that since I didn't have the Key Item for winning, and that I had not left the area, it would provide enough evidence for me to get a refund. The GM told me he could absolutely NOT refund bayld or the key item, NOR could he simply just turn my reive status back on, as another Hurkan battle was going on when he finally showed up. He said that the engineering team could possibly help me out, but that it would be a matter of weeks to get it resolved. So I elected to zone out and try my best at gathering the bayld again.

Hope that helps...lol

[Milva]

The development team is currently investigating the issue reported where items are not dropping. Once we have some information to share we'll be sure to let you know. We appreciate your patience.

Thank you for your helpful input, but what are people supposed to do whilst you're investigating?

[Hapa]

I entered the fight @ 99% hp as a PLD tanked thw whole fight down, got nothing at all not even bayld return. I contacted a GM they said they won't issue any return of bayld or items at all because it is against policy; but he DID confirm it was a glitch in the game and I did nothing wrong......

Later I received an email from SE stating

"Thank you for contacting the SQUARE ENIX Support Center.
This email has been sent to notify you that your ticket was received and will be responded to within 2 business days (48 hours) of receipt.

We appreciate your patience and apologize for the delay in responding to your ticket directly."


It has been over 3 days since I have gotten that email. (3x24=72? =/=48)

To Raksha, No, like said above the GM will do nothing, apparently they are of no use at all.

Earlier today I spoke with customer support and they said they can do nothing about the issue contact a GM in game to check on the status.

I sent a message to the GM help desk at 1700 my time. it is now 2149 and still no response.

SE seems to just be ignoring people with this issue now.

[detlef]

Thanks for the heads up.

If this is intentional to prevent people from joining at 10% and getting drops, there should at least be a warning so you don't expend your entry key item needlessly, or you shouldn't be allowed to enter at all. If it is unintentional then thanks for looking into it.