It really depend on what you're looking for in an MMORPG.
XIV is linear, very straight forward, and the game scope is small. It often give you tons of things, quests/fate/dungeon to do, and dungeon mechanics are fun for the first time.
The issue is not every players are looking for this kind of linear experience. I think being "immersive" is one very important aspect in MMO. MMO is supposed to be a 2nd world for players to live in, with strong social aspect and sense of living in the world, not just a game where you quickly beat 1 thing to do another.
XIV has very small but pretty map, at first it's new and fresh to look at every pretty locations. Until you keep playing and realized every map in the game doens't feel real....desert is small and full of stuff, but in reality desert should be something like XI, where you walk forever to one place to another, seeing nothing but sand ._. Snowy field is the same. It's supposed to be something like XI, long walk, no camp, no city, where you get lost and actually feel cold. XIV is not like that, you get a snowy field where each town is 2 min of bird ride between each other, and 1000 players killing FATE pop in the middle of the road. In the name of "accessibility and fun", you can head to 1 location to another in a 2m ride and the sense of adventure is completely gone.
Same for character customization, in MMO you're supposed to play however you want, live however you want. In XIV the entire game been telling me where to go next, what to do next, what my job role is. And I can't do things I want to do, until I cleared previous content.
Plenty of players said XIV is fun, because it really tried really hard to give you tones of things to do in very short amount of time. Exciting dungeon bosses one after another. Fate is fast, quests only need a few bird ride/teleport and you can finish many of them in 5 min. But for some reason, I feel I'm disconnected to the game, there are no immersion, just instant gratification. All there's left in XIV, is "What's the boss mechanic of next dungeon?" or "I need to get an Ifrit weapon so I can do Garuda, next exciting boss yeahhhh!".
The more I play XIV, the more I miss old XI. I wish dev can bring old XI back ._. Ppl need to stop bashing designs that doesn't bring instant gratification, because instant gratification isn't necessary zomg awesome, especially for games like XI, which already has another instant gratification competitior.


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