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  1. #1
    Player Aselin's Avatar
    Join Date
    Aug 2011
    Posts
    16
    Character
    Aselin
    World
    Bismarck
    Main Class
    RNG Lv 90
    Managed to get a crash dump of POL.exe:

    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\October\AppData\Local\Temp\pol.DMP]
    User Mini Dump File with Full Memory: Only application data is available

    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Version 9200 MP (4 procs) Free x64
    Product: WinNt, suite: SingleUserTS
    Machine Name:
    Debug session time: Fri Jul 5 17:00:11.000 2013 (UTC - 7:00)
    System Uptime: 0 days 6:54:17.541
    Process Uptime: 0 days 6:35:04.000
    ................................................................
    .................................................
    *** WARNING: Unable to verify checksum for FFXiMain.dll
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for FFXiMain.dll -
    FFXiMain!DllUnregisterServer+0x442ff:
    052c27ef 8bf0 mov esi,eax

    *******************************************************************************
    * *
    * Exception Analysis *
    * *
    *******************************************************************************

    The wow64exts extension must be loaded to access 32-bit state.
    .load wow64exts will do this if you haven't loaded it already.
    The wow64exts extension must be loaded to access 32-bit state.
    .load wow64exts will do this if you haven't loaded it already.
    The wow64exts extension must be loaded to access 32-bit state.
    .
    .
    .
    .
    The wow64exts extension must be loaded to access 32-bit state.
    .load wow64exts will do this if you haven't loaded it already.
    The wow64exts extension must be loaded to access 32-bit state.
    .load wow64exts will do this if you haven't loaded it already.
    The wow64exts extension must be loaded to access 32-bit state.
    .
    .
    .
    .
    GetPageUrlData failed, server returned HTTP status 404
    URL requested: <a href="http://watson.microsoft.com/StageOne/pol_exe/1_18_13_0/4e3bcddc/unknown/0_0_0_0/bbbbbbb4/80000003/00000000.htm?Retriage=1" rel="nofollow">http://watson.microsoft.com/StageOne/pol_exe/1_18_13_0/4e3bcddc/unknown/0_0_0_0/bbbbbbb4/80000003/00000000.htm?Retriage=1</a>

    FAULTING_IP:
    +83b2140
    00000000 ?? ???

    EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
    ExceptionAddress: 0000000000000000
    ExceptionCode: 80000003 (Break instruction exception)
    ExceptionFlags: 00000000
    NumberParameters: 0

    FAULTING_THREAD: 0000000000002114

    DEFAULT_BUCKET_ID: ZEROED_STACK

    PROCESS_NAME: pol.exe

    ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.

    EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - One or more arguments are invalid

    MOD_LIST: <ANALYSIS/>

    NTGLOBALFLAG: 0

    APPLICATION_VERIFIER_FLAGS: 0

    PRIMARY_PROBLEM_CLASS: ZEROED_STACK

    BUGCHECK_STR: APPLICATION_FAULT_ZEROED_STACK

    LAST_CONTROL_TRANSFER: from 00000000052958f8 to 00000000052c27ef

    STACK_TEXT:
    WARNING: Stack unwind information not available. Following frames may be wrong.
    0018e954 052958f8 0018e96c 20c4ca80 1c2f6a16 FFXiMain!DllUnregisterServer+0x442ff
    0018e970 052c8aae 20bf4220 20bf1ac0 00000000 FFXiMain!DllUnregisterServer+0x17408
    00000000 00000000 00000000 00000000 00000000 FFXiMain!DllUnregisterServer+0x4a5be


    STACK_COMMAND: ~0s; .ecxr ; kb

    FOLLOWUP_IP:
    FFXiMain!DllUnregisterServer+442ff
    052c27ef 8bf0 mov esi,eax

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: ffximain!DllUnregisterServer+442ff

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: FFXiMain

    IMAGE_NAME: FFXiMain.dll

    DEBUG_FLR_IMAGE_TIMESTAMP: 51825a32

    FAILURE_BUCKET_ID: ZEROED_STACK_80000003_FFXiMain.dll!DllUnregisterServer

    BUCKET_ID: X64_APPLICATION_FAULT_ZEROED_STACK_ffximain!DllUnregisterServer+442ff

    WATSON_STAGEONE_URL: <a href="http://watson.microsoft.com/StageOne/pol_exe/1_18_13_0/4e3bcddc/unknown/0_0_0_0/bbbbbbb4/80000003/00000000.htm?Retriage=1" rel="nofollow">http://watson.microsoft.com/StageOne/pol_exe/1_18_13_0/4e3bcddc/unknown/0_0_0_0/bbbbbbb4/80000003/00000000.htm?Retriage=1</a>

    Followup: MachineOwner
    ---------
    Since I deal mainly with computer hardware a lot and not software, this is a bit of a foreign language to me.

    Whoever can translate this gibberish, it will be greatly appreciated.

    Thank you.
    (0)

  2. #2
    Player Jubehnka's Avatar
    Join Date
    Mar 2014
    Posts
    4
    Character
    Jubehnka
    World
    Lakshmi
    Main Class
    BLM Lv 99
    Sorry to revive necro post, but this is exactly what is happening to me.
    I haven't logs like OP, but I notice the behavior is on 64-bit windows. Tried on 32-bit windows and problem goes away.
    I've done clean install of both OS and FFXI software and problem persists (I use the installers from the Abyssea Collection digital download).
    I've tested on two computers, one was Core 2 Duo/GeForce 9800M GTS and the other was AMD A6-5200 with Radeon 8400 graphics, both on newest 64 bit drivers. Both systems have 4 GB of RAM and 750 GB Western Digital Scorpio Blue hard drives.

    The problem appears to be most common after lengthy play sessions and while acquiring sparks of eminence. First sound effects start lowering in volume, then finally disappear completely, then, as OP mentioned, character movement animations stop loading correctly.

    Once sounds start lowering in volume, any change in zone will cause a POL crash, so will minimizing the window. I haven't tested in full screen.

    No other games are installed on the computer, sometimes Internet Explorer is running in the background and sometimes along with Flash Player, and Windows Aero is always enabled.
    (0)