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  1. #1
    Player Aselin's Avatar
    Join Date
    Aug 2011
    Posts
    16
    Character
    Aselin
    World
    Bismarck
    Main Class
    RNG Lv 90
    Crashed again. I had to force close FFXI in Task Manager.

    Event Viewer:
    - System

    - Provider

    [ Name] Application Hang

    - EventID 1002

    [ Qualifiers] 0

    Level 2

    Task 101

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2013-07-04T00:29:59.000000000Z

    EventRecordID 2012

    Channel Application

    Computer Sakura

    Security


    - EventData

    pol.exe
    1.18.13.0
    1224
    01ce781fd6c09b62
    4294967295
    C:\Program Files (x86)\PlayOnline\SquareEnix\PlayOnlineViewer\pol.exe
    da37d118-e440-11e2-be75-001b2198408b


    54006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000


    --------------------------------------------------------------------------------

    Binary data:


    In Words

    0000: 006F0054 00200070 0065006C 00650076
    0008: 0020006C 00690077 0064006E 0077006F
    0010: 00690020 00200073 00640069 0065006C
    0018: 00000000


    In Bytes

    0000: 54 00 6F 00 70 00 20 00 T.o.p. .
    0008: 6C 00 65 00 76 00 65 00 l.e.v.e.
    0010: 6C 00 20 00 77 00 69 00 l. .w.i.
    0018: 6E 00 64 00 6F 00 77 00 n.d.o.w.
    0020: 20 00 69 00 73 00 20 00 .i.s. .
    0028: 69 00 64 00 6C 00 65 00 i.d.l.e.
    0030: 00 00 00 00 ....
    What FFXI does just before it crashes: (ONE of the following happens seconds before crashing or freezing.)
    1. Player characters stop animating or stop halfway through animation.
    2. FFXI window (windowed or fullscreen) goes completely white.

    Video card is not overheating: (64C with FFXI open.)
    http://i.imgur.com/4CQrMwn.png

    Video card drivers are updated, crashes regardless of driver version.
    Tested with Catalyst 12.8 up to current driver Catalyst 13.4.
    Tested with Catalyst 13 Beta up to current beta 13.6.

    Netbook has latest Intel HD Graphics driver installed.
    CPU is NOT OVERCLOCKED. Stock clock speeds for both the Netbook (Intel Atom N455) at 1.66GHz and Desktop PC (Intel Core i5 2400) at 3.10GHz.

    Other things tested but FFXI still crashes:
    • Disabling DEP.
    • Disabling Secure Boot in BIOS.
    • Disabling No-Execute (NX) memory protection in BIOS.
    • Setting desktop PC to one, two, three and all 4 processor cores.
    • Disabling CPU Thermal Throttling.
    • Uninstalling anti-virus software. (Tested first with Avast installed and uninstalled; then Bitdefender installed and uninstalled.)
    NO OTHER graphical issues present in other games I've tested:
    • Company of Heroes 2
    • League of Legends
    • Minecraft 1.6.1
    • Bioshock 1, 2, Infinite
    • Sim City 2013
    • Team Fortress 2
    • TERA Online
    • Star Trek Online
    • Pangya
    • Elsword
    • RIFT Online
    NO OTHER PROGRAMS installed on desktop PC when crash first started after complete re-installation of Windows 8 Pro 64-bit. FFXI still crashes.
    Tested without Windows Updates installed (up to June updates).
    Tested with Windows Updates installed (up to June updates).
    Tested with different versions of PlayOnline Viewer and FFXI
    1. Amazon digital download version of Final Fantasy XI Collectors Edition (with Abyssea Expansions included) and PlayOnline installed.
    2. GamersGate digital download version of FFXI Seekers of Adoulin Collectors Edition and PlayOnline installed.
    3. PlayOnline's website for the Windows 7/Vista version of PlayOnline setup file.
    ALL EXHIBIT THE SAME ISSUE ON BOTH NETBOOK AND DESKTOP PC.
    (0)
    Last edited by Aselin; 07-04-2013 at 10:36 AM.