Linkshell Community Site Maintenance

[Camate]

Greetings everyone,

To start off, I'd like to apologize about the long wait for a response on the status of the LS Community site. Both Associate Director Yoji Fujito and Producer Akihiko Matsui have made comments on this topic, so please take a moment to read them below.

Sorry to keep you waiting on this for so long. After gathering the information and understanding the situation, I'd like to start off with a comment on this.

The LS Community is something that is spread across various departments here and a lot of different people are involved. Getting information from just one representative from each of these departments resulted in quite differing information, and all of this information was then shared with Producer Matsui, who has been going around to find out more.

I'd like to explain exactly what is going on right now and then have Producer Matsui follow-up with some of the more detailed parts.

I've written the below extremely objectively, so while it might come off as not taking responsibility for the problem, I would just like to report on the current situation and I appreciate your understanding on this.

Currently there is someone who is trying their best to resolve the technical issues and is performing the recovery work. However, despite knowing the cause of these issues, the scale is much larger than we had thought and the work in order to properly resolve this has grown extremely big. Also, the area where this is being addressed is not the department specifically for the LS Community, which has resulted in the task schedule not progressing very well.

To put it in simpler terms, due to the fact that there are no engineers specific to the LS Community, it's not possible to focus solely on the recovery work.

With that said, there is a discussion taking place in regards to what will happen to the LS Community, which has been in beta (it's been beta for quite a few years now…).

As of right now this is the current status. Producer Matsui will be making a follow-up after this in a bit, and will inform you about the future of LS Community.

Hello, Matsui here.

I'd like to explain about the current situation regarding the issues with the LS Community. Fujito has already made a post about this, but I feel it's necessary for me to explain about this as well, so I apologize if I repeat parts that were already said.

Since the end of March, due to a bug caused by the addition of the new jobs, it has not been possible to connect to the LS Community.

As there is currently no staff on hand who can handle the system implementation of the core portions of this, we requested the web department to investigate whether it's possible to address certain aspects.

As a result, they determined that it was possible to fix the displayed portions with the new jobs, and when we requested this work to be done separate issues and bugs arose. We then realized the fixes would take much more time than was anticipated at first.

However, just the other day we managed to resolve the database issue and it is now possible to select the new jobs for your forum profile. We've received a report that using these methods they were able to start fixing the bugs that are currently affecting the LS Community.

Though it will require a bit more time, we are currently working on getting the LS Community features back to the way they were before these issues.

Originally I had planned to make an announcement once the fixes were completed and I apologize for making you wait so long without any information, but due to the fact that this is an issue that was spread across multiple departments it took a bit of time to get a consensus from everyone involved to make an official announcement.

Thank you very much for your continued support of FFXI and the LS Community.

[Muhfuggah]

Greetings everyone,

To start off, I'd like to apologize about the long wait for a response on the status of the LS Community site. Both Associate Director Yoji Fujito and Producer Akihiko Matsui have made comments on this topic, so please take a moment to read them below.

TY for taking the time to let us know what's going on /

[Edyth]

Dear Yoji Fujito and Akihiko Matsui,

Relax. You can terminate the LS Community site. It's not worth the time, manpower, or money. Please redirect your staff and our subscription fees to improving game content.

Sincerely,
Edyth
And all the people who like this post

[Alhanelem]

Dear Yoji Fujito and Akihiko Matsui,

Relax. You can terminate the LS Community site. It's not worth the time, manpower, or money. Please redirect your staff and our subscription fees to improving game content.

Sincerely,
Edyth
And all the people who like this post

Actually, the site is a very valuable feature... just not for the reasons for which it was originally created.

That being said, the producer posts make me think of just how much organizational issues could be impeding the game's development...