Quote Originally Posted by TearValerin View Post
It is easy to display an opinion without subjective bias, if a moderator touches base with the community in a way that that does not make the company look bad, how is it detrimental? It does not cause problems unless the moderator does not follow the boundary between work and play. I can direct you to a number of popular MMO forums where the moderators are all volunteer basis, and regulate things with a firm grasp of knowing as to where they stand between a player and a company representative.
Maybe I'm jaded because i see so much flaming/trolling going on. It's just my 2 cents but why would SE want a flood of complaints that this mod deleted my post or this mod banned me. That's where I think it would create more work for them.