Looks like my post that said, I think the developers screwed up disappeared when I hit reload. I explained that the game is centered towards hardcore players. The system design direction seems to be ignoring casuals. The game isn't fun if players can't log on jump into game play then have fun at their leisure. The only people who enjoy the game spend excessive amounts of time online, have time to deal with PUGS or are so hardcore that no effert is to much. This is why the servers are getting empty. .
Server mergers will not help if people can't participate in content leisurely. If the new content was more like WOTG where everyone could work towards the basic gear without getting rag dolled then maybe it would generate more interest. The casual subscribers that haven't quit aren't playing much anymore. They still pay subscriptions but don't log on. The numbers of AFK players are just players who have nothing FUN to do or have other RL stuff.
Again, I don't want to hear any responses from elitist who spend a lot free time online. These players aren't in the position to represent the people who are casuals. If you look around some you'll learn a few things that can't be mentioned here without the REPS deleting it.
Again mergers won't help, in fact they might just make more people quit who are on the fence about it.