We apologize for the problems you have been having. We would like you to perform the following steps in order to resolve this issue:
1. Go to the Control Panel
2. Select the Device Manager
3. Select Display Adapters and chose the only one listed.
4. Click the Driver Tab and select update driver
5. Choose the “Browse my computer for driver software” option”
6. Choose the “Let me pick from a list of device drivers” option
7. Please select one of the following driver options:
- 'Intel(R) HD Graphics'
- 'Intel(R) HD Graphics Family (Microsoft Corporation - WDDM 1.2)